unacceptable name ban

unacceptable name ban

in Account & Technical Support

Posted by: Finch Monkey.6173

Finch Monkey.6173

Q:

i recently had my account banned for 72 hours due to an unacceptable name. when my account was unbanned i changed the name of a character that was flagged as inappropriate, but my account got banned again for the same issue. im not sure what char it is until i get the ban removed. i wish when my account was banned the first time that i would have gotten an email notifying me of what char’s name was inappropriate and if there was another char with an inappropriate name it too could have been resolved. is there anybody who has had this happen before and how do i fix this so it never happens again. i am perfectly fine with changing my chars names if i know which ones they are and why it was banned.

thank you all i love the game!

unacceptable name ban

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

A:

i recently had my account banned for 72 hours due to an unacceptable name. when my account was unbanned i changed the name of a character that was flagged as inappropriate, but my account got banned again for the same issue. im not sure what char it is until i get the ban removed. i wish when my account was banned the first time that i would have gotten an email notifying me of what char’s name was inappropriate and if there was another char with an inappropriate name it too could have been resolved. is there anybody who has had this happen before and how do i fix this so it never happens again. i am perfectly fine with changing my chars names if i know which ones they are and why it was banned.

thank you all i love the game!

You had your warning in May, when you chose an obviously-offensive name and were required to change it with no suspension. Now, you’ve chosen another offensive name AND have been noted as using an offensive display name. You will remain suspended this time. No, we won’t send a warning email — that warning was given with the first required name-change and should not have been necessary, since the Naming Policy clearly states our requirements for game names.

We’re not going to spend tim ein emailed debates about whether “ThisReallyOffensiveGameName” is …. really offensive. I’d warrant that 99% of the people who use rude names know they’re doing it, and the other 1% would be covered by the first-time forgiveness.

Be advised that continue breach of the Naming Policy will result in extended time-outs and, ultimately, in account termination.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

unacceptable name ban

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

i recently had my account banned for 72 hours due to an unacceptable name. when my account was unbanned i changed the name of a character that was flagged as inappropriate, but my account got banned again for the same issue. im not sure what char it is until i get the ban removed. i wish when my account was banned the first time that i would have gotten an email notifying me of what char’s name was inappropriate and if there was another char with an inappropriate name it too could have been resolved. is there anybody who has had this happen before and how do i fix this so it never happens again. i am perfectly fine with changing my chars names if i know which ones they are and why it was banned.

thank you all i love the game!

Well, as your display name is inappropriate, you might take a hard look at all your character names. You can always contact Customer Support and ask them if any and/or all names are inappropriate and ask to be allowed to change them. Good luck. =)

(edited by Moderator)

unacceptable name ban

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

They don’t tell you ahead of time because they do the suspensions on a case by case basis. It would take too long to go thru each persons characters names and evaluate each one so they wait till they are reported. Also, if they did it the way you suggest, let’s say you get a forced name change and they look over the other names. However the person who looks doesn’t catch one that needs to be also changed and he doesn’t tell you to change it. So, later you get another name change. You could then argue with support that it was looked at earlier by them and they approved it at the time. They both don’t have the time to go through all those names and they don’t want to be arguing with people who say it was already approved by them.

unacceptable name ban

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

If nothing else, you can always post your character names here and let people tell you if they think it breaks TOS. ^^

unacceptable name ban

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

If nothing else, you can always post your character names here and let people tell you if they think it breaks TOS. ^^

This, If your names are very obvious in breaking the ToS you will be mocked. But if, like your saying it somewhat more obscure we also can help you. Often people are unknowing that their name is offensive to another part of the community. Maybe even in a foreign language.

I would suggest you change to title of this post however. Naming it unacceptable when you dont know the reason is a bit pre-mature. If you hear the reasons you might react ‘I didn’t know that ment that in french!!’

Goodluck

Arise, ye farmers of all nations
Arise, opressed of Tyria!

unacceptable name ban

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

If nothing else, you can always post your character names here and let people tell you if they think it breaks TOS. ^^

No thanks. When you guys know I answer these threads, let’s not be inviting someone to post possibly-offensive names for a “community review.”

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet