why cant arenanet remember my IP?

why cant arenanet remember my IP?

in Account & Technical Support

Posted by: jamierawr.4639

jamierawr.4639

this is getting annoying, every time i log in, it wants me verify my ip each time, even if i click remember this ip

why cant arenanet remember my IP?

in Account & Technical Support

Posted by: zbrkesbr.4173

zbrkesbr.4173

this is getting annoying, every time i log in, it wants me verify my ip each time, even if i click remember this ip

Not A-Net’s fault. Most likely your internet service provider(ISP) dynamically allocates IP addresses to its customers, so every time you reconneect to internet you have your IP changed. You can contact your ISP’s support to check if they provide static IPs for clients, but they may ask you for an additional fee (for no real benefit for you, except for not getting authorization emails from Anet).

War doesn’t determine who is right, only who is left.

why cant arenanet remember my IP?

in Account & Technical Support

Posted by: Leira.9702

Leira.9702

zbrkesbr.4173 is most likely correct. Static IPs are kind of rare.

why cant arenanet remember my IP?

in Account & Technical Support

Posted by: jamierawr.4639

jamierawr.4639

all good now, just discovered you can use a mobile authenticator

why cant arenanet remember my IP?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

zbrkesbr.4173 is most likely correct. Static IPs are kind of rare.

No he is not. Anet knows that too. So you accept a range of IPs rather than one IP only. I know it works because I receive a different IP every day. I’m only asked to verify again, if my provider uses an IP whose range is not known to Anet yet.