why i cannot buy the gems

why i cannot buy the gems

in Account & Technical Support

Posted by: Unstoppable can.8396

Unstoppable can.8396

when i buy the gems, the game always said it is fail, why?

why i cannot buy the gems

in Account & Technical Support

Posted by: Astral Projections.7320

Astral Projections.7320

From this thread (here).

Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.

why i cannot buy the gems

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

From this thread (here).

Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.

Translation: Open up a support ticket if you want help. There’s nothing other players on the forum can do for you.

We are heroes. This is what we do!

RIP City of Heroes

why i cannot buy the gems

in Account & Technical Support

Posted by: Unstoppable can.8396

Unstoppable can.8396

From this thread (here).

Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.

here is my number 729863, i just submit request

why i cannot buy the gems

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

From this thread (here).

Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.

here is my number 729863, i just submit request

You have to wait for support to assist you in your ticket.

I’m a Moose, a ginger moose even.

why i cannot buy the gems

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

From this thread (here).

Gaile Gray
ArenaNet Support Liaison
I wonder, did you submit a ticket on this? We’d like to follow up. If you can give me the ticket number, that would help a lot.

here is my number 729863, i just submit request

The team will help you as soon as possible.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

why i cannot buy the gems

in Account & Technical Support

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

I’m going to ask the team who works on the Gem Store to take a look at this.

Thanks for the reports, and we’re sorry for this inconvenience!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet