why was i charged twice for the game?

why was i charged twice for the game?

in Account & Technical Support

Posted by: Shalentei.8061

Shalentei.8061

Q:

i just checked my bank online and i was charged twice for buying the game

why was i charged twice for the game?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

i just checked my bank online and i was charged twice for buying the game

Oh no! Please just contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. I am sorry about this error!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

why was i charged twice for the game?

in Account & Technical Support

Posted by: Shalentei.8061

Shalentei.8061

i just checked my bank online and i was charged twice for buying the game

Oh no! Please just contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. I am sorry about this error!

i already have the main problem i have though this error has caused my bank account to go over drawn by £74 but as it is 2:20 am my time i doubt i will get a response in time for the bank to be able to do anything either