Guild Wars 2

First post here on the forums, normally work my way around stuff but im really stumped with this one and the ticket system didnt help at all, i just got 2 automated emails – basiclly my account got hacked before and i managed to have it restored and rolled back to the last time i played, when i first got gw 2 i chose an american world (cant remember which one specific) as it was a while back and i never took notice since , but since ive had my account restored im now in a french world, Jade Sea [FR], and its really getting under my skin as i cant communicate with anyone at all because im english!! im about to go uni and have been saving like hell, last thing i want to do is be shelling out for gems to buy myself back into a world which i never left myself in the first place – ticketing system has got me nowhere , any suggestions on what i could do?! cheers peeps

If the transfer was from the hacker and not you and the restoration didn’t return you back to the date where you were on the old server then I would try to contact support again. See if they will do a rollback to a more correct date. Tell them the rollback given was to a date after the hack.

There is also a workaround where you can delete all your characters and then transfer.

the rollback wasnt to after the date, the rollback was to BEFORE i actually left the account and i remember still being in an american world where everyone was still speaking english, plus i dont want them to rollback to another date because ill lose the progress ive made over the past couple weeks just soloing in the french world, and i definitely dont wanna delete my char i aint even maxed him yet haha lvl 67, i just need them to transfer me over to another world, it must be simple to do, its just a matter of me proving thakittens a mistake and that im not just trying to scam a free world transfer which im genuinely not

Kk. Then you will need to wait for Gaile to come back to the forum. This is Saturday afternoon for her and she most likely won’t be back till Monday sometime. Very likely the afternoon. You might want to update your original post with the ticket number so she can reference it if she needs it. And Monday, if she hasn’t been in during the weekend and your thread is buried, you might give it a bump.

Also, you can (well, should be able to) re-open original “I’ve been hacked!” ticket and mention the world move there.