Guild Wars 2

1. So the first bug is with this penetrating ring of the berserker I got from one of my storyline quests. It had an ornate ruby jewel in it that gave it stats. So when I equipped it I looked at it and there was no ornate ruby jewel on it but instead an unused upgrade slot. I then checked the stats it gave me and it only gave me the base stats of +25 precision and none of the stats of the ornate rube jewel. And it even only says Penetrating ring. But when I shiftclick it and show it in the chat bar it says penetrating ring but when you scroll over to see it the tooltip(or whatever that box that appears when you scroll over it) it says penetrating ring of the berserker with the ornate ruby jewel.

2.When I tried to screenshot this bug I shift+clicked and scrolled over it in the chat bar so it shows the item and my currently equipped rings together. I took a screenshot but when I looked at it all the tooltips were gone even the one that I tried to scroll over. I thought I messed up and I took 2 more screenshots with the tooltips but both of them never showed the tooltips.

other screenshot

Count another player with same problem, please help, without that jewel the ring won’t be considered an upgrade cause it makes it useless, would be nice to find some reply on this matter. Thank you.

please help.

Sorry, but I couldn’t…

Can you check what your total stats in the hero panel show when you (un-)equip the ring?
Do they ignore the jewel?

Another hint:
To take screenshots of tooltips, you can hold down your left mouse button while hovering over the item to make the tooltip appear in the screenshot.