Guild Wars 2

Alright, so the 64-bit client has so far been successful in solving my crashing issues elsewhere in the game, but while running it I have crashed every time I have attempted to enter “A Light in the Darkness” story instance.

In an attempt to test things, I loaded the 32-bit client and attempted to load in… successfully. It appears that this story instance loads in my 32-bit client but will not load in the 64-bit version. I have sent the error report that was generated by the crash reporter, but I will paste it here as well so that it might be easily seen and forwarded to those who need to see it.

Edit: Asking around in map chat confirms others having the same issue, whether going into their own instance or joining another player.

I have left my character Ovan Thorne by the entrance and am logging out for the night if a dev wants to take a copy of that character.

—> Crash <—
Exception: c0000005
Memory at address 0000015d`8c130390 could not be read
App: Gw2-64.exe
Pid: 7316
Cmdline:
BaseAddr: 00007FF792480000
ProgramId: 101
Build: 55043
When: 2015-11-09T04:22:16Z 2015-11-08T23:22:16-05:00
Uptime: 0 days 0:00:39
Flags: 0

—> System <—
Name: DESKTOP-3IH72CE
IpAddr: 10.0.0.48
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 4214MB/ 8057MB 52%
Paged: 4710MB/ 9337MB 50%
Virtual: 134214617MB/134217727MB 3%
Load: 47%
CommitTotal: 4626MB
CommitLimit: 9337MB
CommitPeak: 7245MB
SystemCache: 4008MB
HandleCount: 32749
ProcessCount: 68
ThreadCount: 1277

—> Process Memory <—
Private: 2603MB
WorkingSet: 1968MB
PeakWorkingSet: 2211MB
PageFaults: 1100418

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 606.71 416277
Programmer Data 389.71 203724
VRAM 218.96 18039
Game 196.93 112546
Content 129.81 37301
Uncategorized 129.00 190426
Engine 98.58 71125
VRAM – Gr Postproc 91.34 17
Text 60.99 7714
Collections 60.57 3174
Dictionary 58.88 211
Gr 56.36 33875
Art Assets 55.54 5232
Character Models 36.38 175
Composite Models 35.21 151
Composite Tex 34.40 128
Composite Tex Pool 34.40 128
Collide 32.46 16895
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.09 15999
Model-Programmer 25.19 21484
I/O 20.11 1337
Archive 18.70 302
Map Assets 17.03 4701

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 129.81 37301
Uncategorized 129.00 190426
VRAM – Gr Postproc 91.34 17
Text 60.99 7714
Dictionary 58.88 211
Gr 38.36 2328
Composite Tex Pool 34.40 128
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.09 15999
Model-Programmer 25.15 21157
Archive 18.70 302
Collide Havok 13.50 14491
Collide 13.34 1686
VRAM – UI Textures 12.72 244
VRAM – Gr Geometry 11.46 133
Audio FMOD 8.99 2115
VRAM – Gr Shadow 8.00 1
Gr Umbra 7.63 997
Prop Packfile 6.59 147
VRAM – Map Env Tex 6.36 17
Frame 5.76 81
VRAM – Terrain Tex 5.75 27
Collide Mesh 5.62 718
Prop Models 5.44 4268

—> Game Context <—
MapId: 712
Flags: 0×241
ElapsedTime: 00:00:04

—> World State <—
<WorldState BufferCapacity=“50614272” BufferUsed=“880850” DrawCalls=“9” Fps=“28” EffectLights=“0” Lights=“0” Materials=“5” Particles=“0” Submodels=“9” TextureLoadsPending=“629” TextureMemory=“467684592” Triangles=“20” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“26595336” CameraPos=“17313.2, 1653.1, -4146.01” CameraFwd=“-0.968387, -0.107817, 0.224951” MapName=“0SpOW.8JzEg” MapNamespace=“iyMqZ” MapSector=“IJwR+.u28LS” MapType=“Instance” MapFloor=“2” MapId=“712” MapGuid=“C8BA4745-FEAF-4A80-8C4C-A0835963B591” MapTimeOfDay=“0.000000” PlayerFacing=“-0.993693, -0.112135, 0” PlayerPos=“16893.5, 1606.38, -3968.53” PlayerVelocity=“0, 0, 0” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> Thread 0×1ef4 <—

—> Trace <—
Pc Rt : Args
00007ff7`9256832c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92568108 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9256860f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9252026e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9252001f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9251ff73 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`924dce51 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`932aa868 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928c532f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`93241167 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9323cb8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9323d91a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`93233072 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92b54848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92958c50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92956a6e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92956694 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92957b76 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9295604f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9275c149 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928e2607 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928e27ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`0a562d92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`0c479f64 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=0000015d8c130390 rcx=00007ff793d74090
rdx=0000015d8c130390 rsi=000000018c1300e0 rdi=000000018c130390
rip=00007ff79256832c rsp=000000010460ef30 rbp=000000010460f608
r8=000000010460f030 r9=0000000000000000 r10=0000000100839f00
r11=000000000000000c r12=0000000000000618 r13=000000019e0e9590
r14=0000000000000000 r15=0000000000000040
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

rcx-32 00007FF793D74070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rcx 0 00007FF793D74090 93a91d18`00000003 93d73f00`00007ff7 00000000`00007ff7 00000000`00000000
rcx32 00007FF793D740B0 00000000`00000000 00000003`00000000 00007ff7`93a91d10 00007ff7`93d78100
r8-32 000000010460F010 00000000`00000001 00007ff7`929010a9 00000001`8c130390 00007ff7`ffffffff
r8 0 000000010460F030 93d74090`00000001 8c130390`00007ff7 00000001`0000015d 0000000c`00000003
r832 000000010460F050 00000000`00000000 00007ff7`93d73f00 8c130390`00000001 0460f058`0000015d

—> Code <—
00007ff7`9256830c 488b4424 20488941 44488b5c 2440488b H.D$ H.ADH.\$H. 00007ff7`9256831c 5b34488b 4c244048 8b4904e8 64b4f9ff [4H.L$H.I..d…
00007ff7`9256832c 8b0b0faf c8488b44 2440488b 40348908 …..H.D$H.4..
00007ff7`9256833c 4883c430 5bc36690 57820e00 6a820e00 H..0[.f.W…j…
00007ff7`9256834c 8f820e00 b1820e00 15830e00 d3820e00 …………….
00007ff7`9256835c 07830e00 15830e00 15830e00 15830e00 …………….

—> Stack <—
00000001`0460ef30 00007ff7`93d74090 00007ff7`92503071 00007ff7`93d75774 00007ff7`9255208e .......q0P.....tW....... U..... 00000001`0460ef50 0000015d`8c130390 00000001`00000001 00000001`942b1038 00007ff7`92568108 ....]...........8.+.......V..... 00000001`0460ef70 00000001`0460f030 00007ff7`9256832c 00007ff7`93d75774 00000000`d2cbe0c4 0.`.....,.V.....tW.............. 00000001`0460ef90 00000001`9373c0f0 00007ff7`9256860f 00007ff7`93d74090 0000015d`8c130390 ..s.......V......……….]…
00000001`0460efb0 00000001`0460f030 00007ff7`92568538 00000001`0460f3d0 00000001`8cf35830 0.`…..8.V…….`…..0X……
00000001`0460efd0 00000001`00000001 00007ff7`928c9556 00000000`d2cbe0c4 00007ff7`9252026e ……..V……………n.R…..
00000001`0460eff0 00000001`0460f3d0 00000001`0460f030 00000001`8c130390 00000001`00000000 ..`…..0.`…………………
00000001`0460f010 00000000`00000001 00007ff7`929010a9 00000001`8c130390 00007ff7`ffffffff …………………………..
00000001`0460f030 93d74090`00000001 8c130390`00007ff7 00000001`0000015d 0000000c`00000003 …............]............... 00000001`0460f050 00000000`00000000 00007ff7`93d73f00 8c130390`00000001 0460f058`0000015d .........?..............]...X.`. 00000001`0460f070 0460f050`00000001 8c130394`00000001 00000000`0000015d 00000001`00000000 ....P.`.........]............... 00000001`0460f090 00000001`04611000 00000001`8d809e80 00000000`00000001 00007ff7`92900929 ..a.....................)....... 00000001`0460f0b0 93d75640`00000002 00000000`00007ff7 00000108`00000000 00000014`00000008 ....V……………………..
00000001`0460f0d0 00000001`0460f598 00007ff7`927bc4bf 0460f0e0`8d809700 0460f0d8`00000001 ..`…….{………..`…….`.
00000001`0460f0f0 0460f0d0`00000001 00000000`00000001 00000000`00000000 00007ff7`00000000 ……`…………………….
00000001`0460f110 00000001`ffffffff 00000000`00000000 00000000`00000000 00000001`0460f140 …………………….`..... 00000001`0460f130 00000001`9e0e9688 00007ff7`9290e208 00000000`00000000 00000000`00000000 ................................ 00000001`0460f150 00000001`00000001 00000001`8d809710 0000000c`00000010 00000000`00000008 ................................ 00000001`0460f170 00000000`00000000 00007ff7`929122c7 00000001`0460f330 00000001`0460f240 ........."......0.`......`…..
00000001`0460f190 00000001`0083a1e0 00000001`0083a250 00007ff7`92912100 00000000`00000000 ……..P……..!…………..
00000001`0460f1b0 00000000`00020000 00000000`00010000 00000000`0000001c 00000000`00020000 …………………………..
00000001`0460f1d0 00000000`00010000 00000001`0460f360 00000001`00839f00 00000000`0001c000 ……..`.`…………………
00000001`0460f1f0 00000001`00839f00 00007ff7`92912d0c 00000000`0001c000 00007ff7`925a03e0 ………-…………….Z…..
00000001`0460f210 00000001`0083a100 00000001`0083a170 00000000`00000001 00000000`00000000 ……..p…………………..
00000001`0460f230 00000000`00020000 00000000`00010000 00000001`0460f360 00000001`0460f260 …………….`.`…..`.`…..
00000001`0460f250 00000001`0460f301 00000001`0460f330 00000001`00000001 00007ff7`929000f2 ..`…..0.`…………………
00000001`0460f270 00000001`00839f00 00007ff7`9290fe00 00000001`00000008 00000000`0001c000 …………………………..
00000001`0460f290 00000000`0001c000 00007ff7`92503071 00007ff7`93d756f0 00007ff7`929110a7 ……..q0P……V…………..
00000001`0460f2b0 000052f1`4f0165db 00000001`00000001 00000000`00000008 00000001`00839f00 .e.O.R……………………..
00000001`0460f2d0 00000001`543bb380 00007ff7`9256832c 00007ff7`93d756f0 00000001`0083a100 ..;T….,.V……V…………..
00000001`0460f2f0 00000001`00000000 00000001`8cf35830 00000001`8c130390 00007ff7`00000006 ……..0X………………….
00000001`0460f310 00000001`942b1038 00007ff7`92568108 00000001`8cf35830 00000001`8c130390 8.+…….V…..0X…………..

—> Error Logs <—
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×064152
Texture missing mip chain: 0×064150
Texture missing mip chain: 0×06414f
Texture missing mip chain: 0×064151
Model ‘0×082245’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1187
Version = 10.18.0013.5887
Description = NVIDIA GeForce GTX 760
Compat = 0×00100000
VidMem = 2048 MB

On my sylvari character on the priory affiliation, I am trying to continue with the vanilla GW2 personal story but I keep crashing on the 64bit client. The chapter is A Light In The Darkness and specifically the step in the Grove where I have to talk to the Pale Tree with Trahearne. Every time I enter the instance the game crashes, however if I use the 32bit client everything works fine.

I have not tried this on other characters with other stories or races.

Support ticket 1938908, I was instructed to submit an in-game bug report and make a post on the forums. This post was made last night, and I have made an in-game bug report referencing the ticket and this post.

I am also having this same problem game worked fine up until this point and is also keeping me from completing the grove map completion.

I encountered this same issue. I got crashes everytime I attempted to start this chapter with the 64-bit client. After clicking the green star in the grove, it would show the loading screen, and then crash with the pop-up message.

I was able to complete this chapter by using the older 32-bit client instead.

As I tell customers I have to help at my job, can’t fix a problem if we don’t know it’s there, and the more detail that can be given about an issue, the easier it is to track down.

After I take my friend to work in about an hour, I will be returning to the 32-bit client and taking Ovan through this story step, and then going back to 64 to see if I can find any other buggies hiding in there.

Same here tonight.

After some searching I found this thread, tried the 32-bit client and got in past the loading screen.

Thanks for posting this! Just ran into it a few minutes ago, myself, and was startled by it—first crash I’ve had since I installed the 64 bit client.

My GF ran into a different problem with the 64 bit client, but I figured since this is in Beta still you’d want to know any issues. We downloaded the 64 Bit Client and she put it in her existing game folder (going by the instructions, same as I did). But when she then tried to launch the 64 Bit client it only gave her “connection errors”. Rebooting didn’t stop that, but when she went back to the 32 Bit client it launched fine. She and I have the same Dell Alienware X51 (R2) desktop running Windows 10 (64bit) but I didn’t have that problem. The only real difference is I’m in the United States and she’s across the pond in the Faroe Islands, so I’m not sure if her location could be effecting her connection.

Sikketh.1064:

Alright, so the 64-bit client has so far been successful in solving my crashing issues elsewhere in the game, but while running it I have crashed every time I have attempted to enter “A Light in the Darkness” story instance.

In an attempt to test things, I loaded the 32-bit client and attempted to load in… successfully. It appears that this story instance loads in my 32-bit client but will not load in the 64-bit version. I have sent the error report that was generated by the crash reporter, but I will paste it here as well so that it might be easily seen and forwarded to those who need to see it.

Edit: Asking around in map chat confirms others having the same issue, whether going into their own instance or joining another player.

I have left my character Ovan Thorne by the entrance and am logging out for the night if a dev wants to take a copy of that character.

—> Crash <—
Exception: c0000005
Memory at address 0000015d`8c130390 could not be read
App: Gw2-64.exe
Pid: 7316
Cmdline:
BaseAddr: 00007FF792480000
ProgramId: 101
Build: 55043
When: 2015-11-09T04:22:16Z 2015-11-08T23:22:16-05:00
Uptime: 0 days 0:00:39
Flags: 0

—> System <—
Name: DESKTOP-3IH72CE
IpAddr: 10.0.0.48
Processors: 4 [GenuineIntel:6:12:3]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 4214MB/ 8057MB 52%
Paged: 4710MB/ 9337MB 50%
Virtual: 134214617MB/134217727MB 3%
Load: 47%
CommitTotal: 4626MB
CommitLimit: 9337MB
CommitPeak: 7245MB
SystemCache: 4008MB
HandleCount: 32749
ProcessCount: 68
ThreadCount: 1277

—> Process Memory <—
Private: 2603MB
WorkingSet: 1968MB
PeakWorkingSet: 2211MB
PageFaults: 1100418

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 606.71 416277
Programmer Data 389.71 203724
VRAM 218.96 18039
Game 196.93 112546
Content 129.81 37301
Uncategorized 129.00 190426
Engine 98.58 71125
VRAM – Gr Postproc 91.34 17
Text 60.99 7714
Collections 60.57 3174
Dictionary 58.88 211
Gr 56.36 33875
Art Assets 55.54 5232
Character Models 36.38 175
Composite Models 35.21 151
Composite Tex 34.40 128
Composite Tex Pool 34.40 128
Collide 32.46 16895
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.09 15999
Model-Programmer 25.19 21484
I/O 20.11 1337
Archive 18.70 302
Map Assets 17.03 4701

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Content 129.81 37301
Uncategorized 129.00 190426
VRAM – Gr Postproc 91.34 17
Text 60.99 7714
Dictionary 58.88 211
Gr 38.36 2328
Composite Tex Pool 34.40 128
VRAM – DirectX Geo Buffers 30.56 1520
VRAM – DDI Shader 26.09 15999
Model-Programmer 25.15 21157
Archive 18.70 302
Collide Havok 13.50 14491
Collide 13.34 1686
VRAM – UI Textures 12.72 244
VRAM – Gr Geometry 11.46 133
Audio FMOD 8.99 2115
VRAM – Gr Shadow 8.00 1
Gr Umbra 7.63 997
Prop Packfile 6.59 147
VRAM – Map Env Tex 6.36 17
Frame 5.76 81
VRAM – Terrain Tex 5.75 27
Collide Mesh 5.62 718
Prop Models 5.44 4268

—> Game Context <—
MapId: 712
Flags: 0×241
ElapsedTime: 00:00:04

—> World State <—
<WorldState BufferCapacity=“50614272” BufferUsed=“880850” DrawCalls=“9” Fps=“28” EffectLights=“0” Lights=“0” Materials=“5” Particles=“0” Submodels=“9” TextureLoadsPending=“629” TextureMemory=“467684592” Triangles=“20” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“26595336” CameraPos=“17313.2, 1653.1, -4146.01” CameraFwd=“-0.968387, -0.107817, 0.224951” MapName=“0SpOW.8JzEg” MapNamespace=“iyMqZ” MapSector=“IJwR+.u28LS” MapType=“Instance” MapFloor=“2” MapId=“712” MapGuid=“C8BA4745-FEAF-4A80-8C4C-A0835963B591” MapTimeOfDay=“0.000000” PlayerFacing=“-0.993693, -0.112135, 0” PlayerPos=“16893.5, 1606.38, -3968.53” PlayerVelocity=“0, 0, 0” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> Thread 0×1ef4 <—

—> Trace <—
Pc Rt : Args
00007ff7`9256832c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92568108 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9256860f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9252026e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9252001f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9251ff73 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`924dce51 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`932aa868 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928c532f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`93241167 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9323cb8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9323d91a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`93233072 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92b54848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92958c50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92956a6e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92956694 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`92957b76 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9295604f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`9275c149 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928e2607 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff7`928e27ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`0a562d92 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`0c479f64 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=0000015d8c130390 rcx=00007ff793d74090
rdx=0000015d8c130390 rsi=000000018c1300e0 rdi=000000018c130390
rip=00007ff79256832c rsp=000000010460ef30 rbp=000000010460f608
r8=000000010460f030 r9=0000000000000000 r10=0000000100839f00
r11=000000000000000c r12=0000000000000618 r13=000000019e0e9590
r14=0000000000000000 r15=0000000000000040
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

rcx-32 00007FF793D74070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rcx 0 00007FF793D74090 93a91d18`00000003 93d73f00`00007ff7 00000000`00007ff7 00000000`00000000
rcx32 00007FF793D740B0 00000000`00000000 00000003`00000000 00007ff7`93a91d10 00007ff7`93d78100
r8-32 000000010460F010 00000000`00000001 00007ff7`929010a9 00000001`8c130390 00007ff7`ffffffff
r8 0 000000010460F030 93d74090`00000001 8c130390`00007ff7 00000001`0000015d 0000000c`00000003
r832 000000010460F050 00000000`00000000 00007ff7`93d73f00 8c130390`00000001 0460f058`0000015d

—> Code <—
00007ff7`9256830c 488b4424 20488941 44488b5c 2440488b H.D$ H.ADH.\$H. 00007ff7`9256831c 5b34488b 4c244048 8b4904e8 64b4f9ff [4H.L$H.I..d…
00007ff7`9256832c 8b0b0faf c8488b44 2440488b 40348908 …..H.D$H.4..
00007ff7`9256833c 4883c430 5bc36690 57820e00 6a820e00 H..0[.f.W…j…
00007ff7`9256834c 8f820e00 b1820e00 15830e00 d3820e00 …………….
00007ff7`9256835c 07830e00 15830e00 15830e00 15830e00 …………….

—> Stack <—
00000001`0460ef30 00007ff7`93d74090 00007ff7`92503071 00007ff7`93d75774 00007ff7`9255208e .......q0P.....tW....... U..... 00000001`0460ef50 0000015d`8c130390 00000001`00000001 00000001`942b1038 00007ff7`92568108 ....]...........8.+.......V..... 00000001`0460ef70 00000001`0460f030 00007ff7`9256832c 00007ff7`93d75774 00000000`d2cbe0c4 0.`.....,.V.....tW.............. 00000001`0460ef90 00000001`9373c0f0 00007ff7`9256860f 00007ff7`93d74090 0000015d`8c130390 ..s.......V......……….]…
00000001`0460efb0 00000001`0460f030 00007ff7`92568538 00000001`0460f3d0 00000001`8cf35830 0.`…..8.V…….`…..0X……
00000001`0460efd0 00000001`00000001 00007ff7`928c9556 00000000`d2cbe0c4 00007ff7`9252026e ……..V……………n.R…..
00000001`0460eff0 00000001`0460f3d0 00000001`0460f030 00000001`8c130390 00000001`00000000 ..`…..0.`…………………
00000001`0460f010 00000000`00000001 00007ff7`929010a9 00000001`8c130390 00007ff7`ffffffff …………………………..
00000001`0460f030 93d74090`00000001 8c130390`00007ff7 00000001`0000015d 0000000c`00000003 …............]............... 00000001`0460f050 00000000`00000000 00007ff7`93d73f00 8c130390`00000001 0460f058`0000015d .........?..............]...X.`. 00000001`0460f070 0460f050`00000001 8c130394`00000001 00000000`0000015d 00000001`00000000 ....P.`.........]............... 00000001`0460f090 00000001`04611000 00000001`8d809e80 00000000`00000001 00007ff7`92900929 ..a.....................)....... 00000001`0460f0b0 93d75640`00000002 00000000`00007ff7 00000108`00000000 00000014`00000008 ....V……………………..
00000001`0460f0d0 00000001`0460f598 00007ff7`927bc4bf 0460f0e0`8d809700 0460f0d8`00000001 ..`…….{………..`…….`.
00000001`0460f0f0 0460f0d0`00000001 00000000`00000001 00000000`00000000 00007ff7`00000000 ……`…………………….
00000001`0460f110 00000001`ffffffff 00000000`00000000 00000000`00000000 00000001`0460f140 …………………….`..... 00000001`0460f130 00000001`9e0e9688 00007ff7`9290e208 00000000`00000000 00000000`00000000 ................................ 00000001`0460f150 00000001`00000001 00000001`8d809710 0000000c`00000010 00000000`00000008 ................................ 00000001`0460f170 00000000`00000000 00007ff7`929122c7 00000001`0460f330 00000001`0460f240 ........."......0.`......`…..
00000001`0460f190 00000001`0083a1e0 00000001`0083a250 00007ff7`92912100 00000000`00000000 ……..P……..!…………..
00000001`0460f1b0 00000000`00020000 00000000`00010000 00000000`0000001c 00000000`00020000 …………………………..
00000001`0460f1d0 00000000`00010000 00000001`0460f360 00000001`00839f00 00000000`0001c000 ……..`.`…………………
00000001`0460f1f0 00000001`00839f00 00007ff7`92912d0c 00000000`0001c000 00007ff7`925a03e0 ………-…………….Z…..
00000001`0460f210 00000001`0083a100 00000001`0083a170 00000000`00000001 00000000`00000000 ……..p…………………..
00000001`0460f230 00000000`00020000 00000000`00010000 00000001`0460f360 00000001`0460f260 …………….`.`…..`.`…..
00000001`0460f250 00000001`0460f301 00000001`0460f330 00000001`00000001 00007ff7`929000f2 ..`…..0.`…………………
00000001`0460f270 00000001`00839f00 00007ff7`9290fe00 00000001`00000008 00000000`0001c000 …………………………..
00000001`0460f290 00000000`0001c000 00007ff7`92503071 00007ff7`93d756f0 00007ff7`929110a7 ……..q0P……V…………..
00000001`0460f2b0 000052f1`4f0165db 00000001`00000001 00000000`00000008 00000001`00839f00 .e.O.R……………………..
00000001`0460f2d0 00000001`543bb380 00007ff7`9256832c 00007ff7`93d756f0 00000001`0083a100 ..;T….,.V……V…………..
00000001`0460f2f0 00000001`00000000 00000001`8cf35830 00000001`8c130390 00007ff7`00000006 ……..0X………………….
00000001`0460f310 00000001`942b1038 00007ff7`92568108 00000001`8cf35830 00000001`8c130390 8.+…….V…..0X…………..

—> Error Logs <—
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×064152
Texture missing mip chain: 0×064150
Texture missing mip chain: 0×06414f
Texture missing mip chain: 0×064151
Model ‘0×082245’: Failed to resolve AimIK bone indices.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1187
Version = 10.18.0013.5887
Description = NVIDIA GeForce GTX 760
Compat = 0×00100000
VidMem = 2048 MB

I get a crash every time in the same instance as well. I have since completed it on x32 Game Client with no issues.

Same problem using x64 client

In this story mode instance from the original story when you try to meet the pale tree the game will crash regardless of which character you use.

Note: This only happens on the 64 bit client.

I’m at the story mission “A Light in the Darkness” on two different characters. While running the 64-bit client, the game crashes during the mission’s loading screen.

The mission appears to load just fine if I use the 32-bit client.

—> Crash <—
Exception: c0000005
Memory at address 0000015c`7e250390 could not be read
App: Gw2-64.exe

+1 for this. I’m also having this issue with this story mission. The game completely crashes at the loading screen with the “A serious error has occurred” pop-up window. Also using the 64-bit client.

Yup, same here, can’t start the mission.
Just wanted to add my voice to the chapter so hopefully this is fixed very soon…

@MelGT.8326 and DemKin.9063, for what it’s worth I was able to start the old 32-bit client, complete the chapter, then go back to 64-bit and the next mission was fine. If you still have the old client it may be worth a shot so you can at least continue progressing.

I am having the same problem right now, crashed twice on the 64bit client.

64 bit client is crashing when I try to enter the instance for “A Vision of Darkness” (Level 20 Sylvari personal story).
Loads fine on 32 bit client.

I have the same problem, I’ll try the 32-bit client this week-end. Thanks

Another +1 for this. The 64-bit client crashes while the 32-bit client still works fine.

Same here, been crashing when I try to enter the instance

Another confirmed 64 bit crash for “a light in the darkness.” Can also confirm that the 32 bit client does not crash when loading into the mission.

Same for me. Using 64bit client

I crash onthe loading screen when trying to enter in the Grove. Crashed twice, did a game repair, and crashed again.

I can’t continue my personal story!

64-bit clients can’t run the mission, use 32-bit for that one mission.

when i try to play the story quest “A Light in the Darkness” the game just crashes.

I’ve sent a bug report but have no idea if I will get a reply from the devs.

Just want to know if i’m the only one getting this bug.

My game completely crashes every time I attempt to instance in to the story zone for “A Vision of Darkness”. I’m using the 64-bit client. I have tried multiple times over the last 24 hours, switched characters, zoned in and out, etc. I even attempted to go from max graphics to minimum graphics, but it crashes anyway.

Have sent a report with every crash and submitted a ticket in game.

hey i hav ethe exact same problem wihc i svery anoyign cuase it prevents me from going forward with my missions…

i can confirm this, no way you can play it, crash all the time

As soon as i click on instance it crash.

GW 32 bit dosent crash.

—> Crash <—
Exception: c0000005
Memory at address 0000015c`aed50390 could not be read
App: Gw2-64.exe
Pid: 2516
Cmdline:
BaseAddr: 000000013FDD0000
ProgramId: 101
Build: 55043
When: 2015-11-14T19:00:58Z 2015-11-14T22:00:58+03:00
Uptime: 0 days 0:00:56
Flags: 0

—> System <—
Name: CRIMSON-PC
IpAddr: 192.168.1.100
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 6.1 (64 bit)

—> System Memory <—
Physical: 3828MB/ 8076MB 47%
Paged: 9485MB/16150MB 58%
Virtual: 8384653MB/8388607MB 99%
Load: 52%
CommitTotal: 6664MB
CommitLimit: 16150MB
CommitPeak: 12557MB
SystemCache: 1891MB
HandleCount: 34713
ProcessCount: 95
ThreadCount: 1515

—> Process Memory <—
Private: 2827MB
WorkingSet: 2206MB
PeakWorkingSet: 2785MB
PageFaults: 1564553

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 660.29 447680
Programmer Data 414.42 220862
VRAM 407.43 29048
VRAM – Gr Postproc 215.26 17
Game 196.71 114092
Uncategorized 148.95 204756
Content 129.81 37301
Engine 122.24 85270
Art Assets 64.46 5167
Gr 61.59 47818
Collections 61.19 4286
Text 60.65 7568
Dictionary 58.90 264
VRAM – DDI Shader 53.17 27995
Character Models 44.59 130
Composite Models 43.81 108
Composite Tex 42.85 84
Composite Tex Pool 42.85 84
Model-Programmer 42.18 22166
VRAM – Gr Geometry 36.89 589
Collide 32.46 16895
VRAM – Gr Shadow 32.00 1
I/O 20.10 1282
Archive 18.70 247

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Gr Postproc 215.26 17
Uncategorized 148.95 204756
Content 129.81 37301
Text 60.65 7568
Dictionary 58.90 264
VRAM – DDI Shader 53.17 27995
Composite Tex Pool 42.85 84
Model-Programmer 42.14 21836
Gr 38.37 2351
VRAM – Gr Geometry 36.89 589
VRAM – Gr Shadow 32.00 1
Archive 18.70 247
Collide Havok 13.50 14491
Collide 13.34 1686
VRAM – Gr Cloth 13.25 53
Gr Umbra 10.75 3510
VRAM – UI Textures 10.03 228
Audio FMOD 8.73 1587
Prop Packfile 6.59 147
Frame 6.49 84
VRAM – Map Env Tex 6.36 17
VRAM – Terrain Tex 5.75 27
Collide Mesh 5.62 718
VRAM – Gr Cloud 5.50 22

—> Game Context <—
MapId: 712
Flags: 0×241
ElapsedTime: 00:00:02

—> World State <—
<WorldState BufferCapacity=“67006464” BufferUsed=“693194” DrawCalls=“9” Fps=“27” EffectLights=“0” Lights=“0” Materials=“5” Particles=“0” Submodels=“9” TextureLoadsPending=“722” TextureMemory=“298648964” Triangles=“20” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“36963336” CameraPos=“17055.2, 1624.34, -4124.21” CameraFwd=“-0.968387, -0.107817, 0.224951” MapName=“0SpOW.8JzEg” MapNamespace=“iyMqZ” MapSector=“IJwR+.u28LS” MapType=“Instance” MapFloor=“2” MapId=“712” MapGuid=“C8BA4745-FEAF-4A80-8C4C-A0835963B591” MapTimeOfDay=“1.000000” PlayerFacing=“-0.993693, -0.112135, 0” PlayerPos=“16797, 1595.59, -3984.22” PlayerVelocity=“0, 0, 0” />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

—> Thread 0×1d5c <—

—> Trace <—
Pc Rt : Args
00000001`3feb832c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3feb8108 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3feb860f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3fe7026e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3fe7001f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3fe6ff73 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`3fe2ce51 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40bfa868 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`4021532f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40b91167 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40b8cb8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40b8d91a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40b83072 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`404a4848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402a8c50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402a6a6e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402a6694 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402a7b76 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402a604f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`400ac149 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`40232607 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000001`402327ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`76e459cd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00000000`7707b981 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

—> Thread registers <—
rax=0000000000000001 rbx=0000015caed50390 rcx=00000001416c4090
rdx=0000015caed50390 rsi=00000000aed500e0 rdi=00000000aed50390
rip=000000013feb832c rsp=0000000004deeca0 rbp=0000000004def378
r8=0000000004deeda0 r9=0000000000000000 r10=00000000000e9f80
r11=000000000000000c r12=0000000000000618 r13=00000000ba145070
r14=0000000000000000 r15=0000000000000040
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

rcx-32 00000001416C4070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rcx 0 00000001416C4090 413e1d18`00000003 416c3f00`00000001 00000000`00000001 00000000`00000000
rcx32 00000001416C40B0 00000000`00000000 00000003`00000000 00000001`413e1d10 00000001`416c8100
r8-32 0000000004DEED80 00000000`00000001 00000001`402510a9 00000000`aed50390 00000001`ffffffff
r8 0 0000000004DEEDA0 416c4090`00000001 aed50390`00000001 00000001`0000015c 0000000c`00000003
r832 0000000004DEEDC0 00000000`00000000 00000001`416c3f00 aed50390`00000001 04deedc8`0000015c

—> Code <—
00000001`3feb830c 488b4424 20488941 44488b5c 2440488b H.D$ H.ADH.\$H. 00000001`3feb831c 5b34488b 4c244048 8b4904e8 64b4f9ff [4H.L$H.I..d…
00000001`3feb832c 8b0b0faf c8488b44 2440488b 40348908 …..H.D$H.4..
00000001`3feb833c 4883c430 5bc36690 57820e00 6a820e00 H..0[.f.W…j…
00000001`3feb834c 8f820e00 b1820e00 15830e00 d3820e00 …………….
00000001`3feb835c 07830e00 15830e00 15830e00 15830e00 …………….

—> Stack <—
00000000`04deeca0 00000001`416c4090 00000001`3fe53071 00000001`416c5774 00000001`3fea208e .lA....q0.?....tWlA..... .?.... 00000000`04deecc0 0000015c`aed50390 00000000`00000001 00000000`e4c7c438 00000001`3feb8108 ....\...........8..........?.... 00000000`04deece0 00000000`04deeda0 00000001`3feb832c 00000001`416c5774 00000000`96d2f6ce ........,..?....tWlA............ 00000000`04deed00 00000000`e5f1db30 00000001`3feb860f 00000001`416c4090 0000015c`aed50390 0..........?.....lA……..\…
00000000`04deed20 00000000`04deeda0 00000001`3feb8538 00000000`04def140 00000000`aabe4830 ……..8..?…........0H...... 00000000`04deed40 00000001`00000001 00000001`40219556 00000000`35fda5a5 00000001`3fe7026e ........V.!…….5….n..?….
00000000`04deed60 00000000`04def140 00000000`04deeda0 00000000`aed50390 00000000`00000000 ............................... 00000000`04deed80 00000000`00000001 00000001`402510a9 00000000`aed50390 00000001`ffffffff ..........%………………..
00000000`04deeda0 416c4090`00000001 aed50390`00000001 00000001`0000015c 0000000c`00000003 …..lA........\............... 00000000`04deedc0 00000000`00000000 00000001`416c3f00 aed50390`00000001 04deedc8`0000015c .........?lA............\....... 00000000`04deede0 04deedc0`00000000 aed50394`00000000 00000000`0000015c 00000000`00000000 ................\............... 00000000`04deee00 00000000`03411000 00000000`e5fbe980 00000000`00000001 00000001`40250929 ..A.....................).%….
00000000`04deee20 416c5640`00000002 00000000`00000001 00000108`00000000 00000014`00000008 ….VlA........................ 00000000`04deee40 00000000`04def308 00000001`4010c4bf 04deee50`e5fbec00 04deee48`00000000 ...........……..P…….H…
00000000`04deee60 04deee40`00000000 00000000`00000000 00000000`00000000 00000001`00000000 …............................ 00000000`04deee80 00000000`ffffffff 00000000`00000000 00000000`00000000 00000000`04deeeb0 ................................ 00000000`04deeea0 00000000`ba145168 00000001`4025c6ae 00000000`00000000 00000000`00000000 hQ........%………………..
00000000`04deeec0 00000000`00000001 00000000`e5fbec10 0000000c`00000010 00000000`00000008 …………………………..
00000000`04deeee0 00000000`00000000 00000001`402622c7 00000000`04def0a0 00000000`04deefb0 ………"&.................... 00000000`04deef00 00000000`000ea260 00000000`000ea2d0 00000001`40262100 00000000`00000000 `................!&…………
00000000`04deef20 00000000`00020000 00000000`00010000 00000000`0000001c 00000000`00020000 …………………………..
00000000`04deef40 00000000`00010000 00000000`04def0d0 00000000`000e9f80 00000000`0001c000 …………………………..
00000000`04deef60 00000000`000e9f80 00000001`40262d0c 00000000`0001c000 00000001`3fef03e0 ………-&...............?.... 00000000`04deef80 00000000`000ea180 00000000`000ea1f0 00000000`00000001 00000000`00000000 ................................ 00000000`04deefa0 00000000`00020000 00000000`00010000 00000000`04def0d0 00000000`04deefd0 ................................ 00000000`04deefc0 00000000`04def001 00000000`04def0a0 00000000`00000001 00000000`0000001f ................................ 00000000`04deefe0 00000000`aed50000 00000001`4025fe00 00000000`00000008 00000000`0001c000 ..........%………………..
00000000`04def000 00000000`0001c000 00000001`3fe53071 00000001`416c56f0 00000001`402610a7 ……..q0.?…..VlA……&@….
00000000`04def020 0000f9dd`6158f587 00000001`00000001 00000000`00000008 00000000`000e9f80 ..Xa……………………….
00000000`04def040 00000000`000e9f80 00000001`3feb832c 00000001`416c56f0 00000000`000ea180 ……..,..?…..VlA…………
00000000`04def060 00000000`00000000 00000000`aabe4830 00000000`aed50390 00000001`00000006 ……..0H………………….
00000000`04def080 00000000`e4c7c438 00000001`3feb8108 00000000`aabe4830 00000000`aed50390 8……….?….0H…………..

—> Error Logs <—
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Texture missing mip chain: 0×064152
Texture missing mip chain: 0×064150
Texture missing mip chain: 0×06414f
Texture missing mip chain: 0×064151
Texture missing mip chain: 0×0ef3bf
Texture missing mip chain: 0×0ebc48
Texture missing mip chain: 0×0ebc49

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×1184
Version = 10.18.0013.5891
Description = NVIDIA GeForce GTX 770
Compat = 0×00100800
VidMem = 2048 MB

Same here. Tried it 3 times and got 3 crashes. 8(

the story instance crashed with 64bit client and enters fine with 32bit client

I’m having this exact issue as well. Entering the Omphalos Chamber instance crashes on the loading screen.

Same here, please fix this!

I hope they get around to this soonish. There’s no way to progress besides downloading another 20GB of game.

AlecWasTaken.3096:

I hope they get around to this soonish. There’s no way to progress besides downloading another 20GB of game.

Put the .exe for the 64 and 32 bit in the same folder so you don’t have to keep downloading the updates. They share the same .dat file. Hope this helps.

Name.9128:

AlecWasTaken.3096:

I hope they get around to this soonish. There’s no way to progress besides downloading another 20GB of game.

Put the .exe for the 64 and 32 bit in the same folder so you don’t have to keep downloading the updates. They share the same .dat file. Hope this helps.

Yes! Thank you so much!

Experiencing exact same issue. However, why not just in the meantime do this story step on 32bit client and then go back to 64bit?

eMKay.4028:

Experiencing exact same issue. However, why not just in the meantime do this story step on 32bit client and then go back to 64bit?

I’ll throw my hat in for this. I tried 4 times 4 crashes. I switched to 32-bit and did the quest no problem then next time I launched went back to 64-bit

Heishi.8530:

eMKay.4028:

Experiencing exact same issue. However, why not just in the meantime do this story step on 32bit client and then go back to 64bit?

I’ll throw my hat in for this. I tried 4 times 4 crashes. I switched to 32-bit and did the quest no problem then next time I launched went back to 64-bit

Is it easy to switch back and forth?

Digital Dragon.2697:

Heishi.8530:

eMKay.4028:

Experiencing exact same issue. However, why not just in the meantime do this story step on 32bit client and then go back to 64bit?

I’ll throw my hat in for this. I tried 4 times 4 crashes. I switched to 32-bit and did the quest no problem then next time I launched went back to 64-bit

Is it easy to switch back and forth?

Copied from my post above.

Put the .exe for the 64 and 32 bit in the same folder so you don’t have to keep downloading the updates. They share the same .dat file. Hope this helps.

In addition, make a shortcut for each .exe on your desktop so you can use either one whenever you like.

The level 20 sylvari story mission “A Vision of Darkness” makes GW2 crash while entering the story instance. I am using the 64-bit client. :/

While it’s good that you’re reporting this, as it is obviously a bug.. If you want to progress soon you should be able to use the 32-bit client temporarily for it.

As an update, I just launched this quest on the 64bit client with no issue on a new char. Maybe finally resolved?

I am using the 64bit client and I was able to load the instance properly the first time the other day but crashed like always with this mission near the end, this has happened several times on the 32bit version as well, and consistently with this mission, once even 3 times attempting it on one toon. A subsequent attempt was successful with no crash the other day.