A part of Trading Company isn't working

A part of Trading Company isn't working

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Posted by: Geneloc.8107

Geneloc.8107

I have a few problems with the Black Lion trading company, a few days ago everything worked perfectly. When I logged in today, I had to download a new build. After this download I have a few problems with the Black Lion Trading Company:

1) I can see items which are for sale, but my buy-button isnt working when I want to buy the item, it’s simply not responding.

2) The page when I click on the ‘Sell your stuff’ is empty, but I surely have some items such as Iron ores, Silver ores etc. which can be sold. It doesn’t even say something like ‘you dont have any items for sale.’

3) The page when I click on ‘My Transactions’ is also empty, same story as the ‘Sell your stuff’ problem. I’m sure I have some items for sale, but it’s just an empty page. Also no message such as ‘You are not selling any items’.

I spoke to a few players, but they’re all not having these problems.

Does anyone else faces the same problems as me? Is there anything I could do to fix these problems?

-Geneloc

A part of Trading Company isn't working

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Posted by: Navi.7142

Navi.7142

Sometimes I have that “Sell your stuff” problem, sometimes not.
But mostly it will not work.
Same as the preview for armor/ accecossires in the gem shop. Most of the time it does not work on my characters whereas my bf on his laptop does not have that problem at the same time. (So it must be my computer system or my choosen options or whatever.)
But then there are times it does work and shows me the preview, and my stuff to sell and gold/ silver/ copper from my bag (in the upper left corner.. sometimes this field is blank, too).
I am not sure what to do, though it is surely not wanted that way, but it does not really affect that I cannot play.. but I would often not be able to trade, and if I would like to do so, that would be very annoying.. same thing if I wanted to buy something (on the fashion page, where you can preview and buy armors, sun glasses and so on, the other pages work fine!) from the gem shop, I would have to wait until it decides to show me the preview, which does not really happen that much..

(edited by Navi.7142)

A part of Trading Company isn't working

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Posted by: Geneloc.8107

Geneloc.8107

I dont use the gem shop, so I think I dont have those problems too. But could it be a problem due my computer system, you think?

A part of Trading Company isn't working

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Posted by: Navi.7142

Navi.7142

The Black Lion Trading Company window does include the gem shop. Can you test it if your other tabs/ pages are affected by that, too?
So just when you open the Black Lion Trading Company click through the tabs (especially the first which shows the gem shop, you can have a look at it without purchasing anything) and tell me, if everything is displayed how it should be (your ingame money displayed in the upper left corner → should not be blank; the ability for armor preview → should load your character in the preview window and show the selected armor) ..

A part of Trading Company isn't working

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Posted by: Fugitivelama.3065

Fugitivelama.3065

This is hearsay so take it for what it is worth but, Yes it is likely a RAM issue. From what I understand the TP operates as a separate proccess in your applications. If the game/other programs are sutilizing most or all of your RAM , the TP will have a hard time operating and populating your inventory on the list of sell my stuff. The workaround would be to simply right click the item in your inventory(must be in your bags not bank or collectables) and chose sell at trading post.

Edit: I have 8GB RAM and upon game launch my RAM usage goes from 20% (1.6GB) to 45% (3.6GB) This tells me the game uses roughly 2GB of RAM. Your average PC has 2-3GB of RAM Assuming your system uses ~.5 -1GB of RAM only having 2 or 3GB of RAM could be your issue.

(edited by Fugitivelama.3065)

A part of Trading Company isn't working

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Posted by: Navi.7142

Navi.7142

I am not sure, whether it is connected to parts of our computer systems (like graphic card or RAM), because sometimes it works for me and sometimes not. I do not change my system during that time.
I did not realize a pattern when it works and when not.. I will keep an eye on that!
(Just remember once it did work after I restarted the game, but that does not help each time.)

A part of Trading Company isn't working

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Posted by: Navi.7142

Navi.7142

This is hearsay so take it for what it is worth but, Yes it is likely a RAM issue. From what I understand the TP operates as a separate proccess in your applications. If the game/other programs are sutilizing most or all of your RAM , the TP will have a hard time operating and populating your inventory on the list of sell my stuff. The workaround would be to simply right click the item in your inventory(must be in your bags not bank or collectables) and chose sell at trading post.

Yeah, I know I have to buy 2 – 4 GB more
But it is annoying that sometimes it works perfectly fine and sometimes not.
I think RAM should make everything a little bit faster (loading LA for example ^^)

(edited by Navi.7142)

A part of Trading Company isn't working

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Posted by: Fugitivelama.3065

Fugitivelama.3065

Yeah, I know I have to buy 2 – 4 GB more
But it is annoying that sometimes it works perfectly fine and sometimes not.
I think RAM should make everything a little bit faster (loading LA for example ^^)

It may speed up your load times , but that is mostly on your Hard Drive Speed and processor speed, an SSD will load much faster than an HDD.

One thing you can do to try and help with the TP issues , if it is a RAM issue , would be to close any applications you are not using. Not just ones you see with a window open , but those you may find in your system tray(bottom right icons in windows). Some programs run without an icon in the system tray also. You can disable programs like that you don’t use from starting everytime you start your PC. To do so , from your desktop , hold the Windows key(between Ctrl and Alt) and hit the R key. In this popup box type in “msconfig” Then select the startup tab and you can now select/deselect programs that will launch automatically when you start your PC.

you can also type msconfig directly in the search bar after clicking the start button on your desktop

(edited by Fugitivelama.3065)

A part of Trading Company isn't working

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Posted by: Navi.7142

Navi.7142

Thanks for your help, but as I bought my computer almost solely for gw2 there is not much on it.
I think the full-version of Win 7 needs a lot of capacity, because since installation of Win 7 the computer needs a long time (compared to the pre-installed Win 7 trial) to start the shut down (and shows the window where you can force to shut down), before it goes sleepy. ^^

I checked my start ups and there is no rubbish in there I could disable.

So as it is my birthday today (:D) I will invest in 4 GB more, because the other requirements are met by my computer system quite well.

I just thought there could be another solution for this problem mentioned above, because sometimes it works perfectly and sometimes not.

A part of Trading Company isn't working

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Posted by: gorgi.5928

gorgi.5928

i have this and next to the gem icon is " … " instead of 0

A part of Trading Company isn't working

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Posted by: Geneloc.8107

Geneloc.8107

Dont know what happened, but yesterday it all worked. Probably an error from ArenaNet because I haven’t changed anything, thanks for your answers anyway!

-Geneloc

A part of Trading Company isn't working

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Posted by: Wechsl.2907

Wechsl.2907

I have the same issue, sometimes the sell/buy doesn’t work, usually happens when I 1st start up the game for the day. What I do is, play around a bit then relog the whole game and it suddenly works again…