Guild Wars 2

Very low FPS 5-15 on average. High ping. It’s not the video card or my ISP service. I’ve wiped my OS and reinstalled. I’ve reinstalled GW2 multiple times.
Not sure if link below will work first time doing this. Since Anet won’t get back to me it’s been over 3 weeks, they have stopped responding to my emails.
One other weird thing is happening on Gorseval I’m seeing the floor turn red and expand from the middle when going to updraft. The weird thing is its not turning red for everyone else. I’m seeing the floor turn red 5 seconds before it is actually happening for the rest of the party.
Any solutions, anyone seen this happen.

https://youtu.be/j2uuFts-msY

What you describe sounds very much like delays or packet loss on the network between you and ANet. (Which is not necessarily the component owned by your ISP, btw, so even if that is perfect, it could still be an issue.)

https://www.pingplotter.com/fix-your-network is a guide to finding out where the problem is, so I’d suggest you look into that now — especially if, as you say, ANet support have exhausted their ability to assist you.

Thank you for the suggestion