Arenanet not taking skipped personal stories seriously!

Arenanet not taking skipped personal stories seriously!

in Bugs: Game, Forum, Website

Posted by: Leiard.4532

Leiard.4532

As the topic says…

They created a sticky here: https://forum-en.gw2archive.eu/forum/support/bugs/Did-Part-of-Your-Story-Get-Skipped-or-Changed-Post-here/page/8#post95954

Yet nobody has given any updates. I suspect this sticky has been created to keep the forum clean and to “dump” all the personal story problems into one topic … which is conveniently ignored or not seen as a priority!

Countless times now, Arenanet has announced that the story-skip bug has been fixed. To this day people are however still reporting personal story skips in the sticky mentioned above.

Support calls/tickets to https://support.guildwars2.com on this issue is simply closed, with a response that already broken stories cannot be fixed at this time….

We however get responses on this forum stating that : “Blah blah blah, we are working on a fix. Blah blah blah, thanks for your patience.”

Well, this has been outstanding for WAY, WAY to long now. Can we please get an update, as to when this is going to be fixed?
Can we also get an update as to when already broken personal stories on characters will be fixed?

Come on Arenanet, this is really starting to become a real issue, as your main selling points are “community” and “This is my story”. If you play the story with your friends, it skips some steps for some members of the party.
This is like reading a book, but tearing out chapters 5-8 and then expecting the reader to be happy with it.

Please give us an update ASAP!

Arenanet not taking skipped personal stories seriously!

in Bugs: Game, Forum, Website

Posted by: ShunsuiKouKyoraku.9106

ShunsuiKouKyoraku.9106

tl,dr

Quit crying, I’ve had my personal stories fixed. You will too.

Unless you want to hire them 20 more support techs for the millions of accounts that need bug fixes that is.

~De Oppresso Libre~
Shunsui Kou Kyoraku~Thief |Afro Claptrap~Warrior|Korra Jorradóttir~Elementalist
Zaraki Bladebreaker~Guardian|Mikasa Ackkermann~Mesmer

Arenanet not taking skipped personal stories seriously!

in Bugs: Game, Forum, Website

Posted by: Leiard.4532

Leiard.4532

Wow. Thanks for the mature response ShunsuiKouKyoraku. TLDR? Then why post a reply?
I never asked you to cry for me, but your tears are so moving.

I’m asking for an update, and if your story was fixed, then why even respond here. I’m sure all the other people that posted in the sticky topic are sooooo happy for you.

Who said they have to hire 20 support techs? Please grow up. I simply need a response from them (not 20 or even 30 tech support guys, but 1 dev) on a sticky topic, which they created on their official forums, but are ignoring it.

(edited by Leiard.4532)

Arenanet not taking skipped personal stories seriously!

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Posted by: MindlessCake.1027

MindlessCake.1027

You know there are about 500.000 people asking for a comment from the small dev team.

Be less rude and more patient please.

I’ve got snails in my underwear

Arenanet not taking skipped personal stories seriously!

in Bugs: Game, Forum, Website

Posted by: Leiard.4532

Leiard.4532

Sure, but this is really not a small matter. This is a key feature of the game that is horribly broken.

How much more patient should we be? It happened for many people immediately after launch. That’s a month ago.

So getting upset is being rude? Please. If you were sitting with this issue, with no replies from Arenanet and them closing related support tickets, then you would be upset as well.