Guild Wars 2

I recently reported this via the bug report in game but thought i’d mention it in here too.

i just bought 2x ascended druid’s rings from the laurel vendor in LA. However, I could only equip one of them, i have no use for the stats of the ring on any of my other characters, i wanted 2 for my guardian so now one is equipped and one is sitting in my inventory and i’m unable to equip it. it don’t see anywhere in the description of the ring that says only one of a type may be equipped at a time. I’ve crafted 2 of the same type of rings and equipped them both without issue so i don’t understand why the ascended gear would be any different.

I feel like i have 35 wasted days just sitting in my inventory

is this a bug? is there anything that can be done for me?

thanks.

The best thing to do is contact support and tell them what exactly happened to you.
They already have refunded other players that made the same mistake.

Maybe one day they will consider to change the in game description so that it would be easier to understand…
→ Can only be equipped once per character.
→ Character unique
etc.

Here are some other threads with the same issue:
https://forum-en.gw2archive.eu/forum/game/gw2/No-warning-about-ascended-rings/page/4#post1834804
https://forum-en.gw2archive.eu/forum/game/gw2/Can-not-use-the-same-Ascended-item-twice/first#post1889375
https://forum-en.gw2archive.eu/forum/support/bugs/Why-i-can-t-equip-another-Ring-Of-Death-1/first#post2629544

thanks for the response navi. how does one go about contacting support? i thought that is what the forums were for :\

Try it here: https://en.support.guildwars2.com/app/ask/

From the second link:

As promised update:
I send a support ticket under game play as suggested.
Without any hassle they send me the correct ring to me in my mail
and asked me to destroy the second copy

So it all worked out better than expected

Thank you all

Thanks Navi! I appreciate your help

This has been successfully resolved. I contacted support, they had me destroy the second ring that i couldn’t equip and they replaced it with a ring of the same stats but different infusion slot.

Great! I am really glad that you received the help you needed.