Asset Downloader Crash

Asset Downloader Crash

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Posted by: kapitanbmba.4365

kapitanbmba.4365

Q:

I have problem after patch. Anyone have solution ?

—> Crash <—
Assertion: addedLength == end – start + 1
File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
App: Gw2-64.exe
Pid: 1028
Cmdline:
BaseAddr: 00007FF64D060000
ProgramId: 101
Build: 64668
When: 2016-07-26T19:31:05Z 2016-07-26T21:31:05+02:00
Uptime: 0 days 0:00:02
Flags: 0

Attachments:

Asset Downloader Crash

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Posted by: Darkallah.5209

Darkallah.5209

I, too, am having this issue. Searches show lots of inquiries about it, but somehow can’t find a solution.

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Posted by: Muusic.2967

Muusic.2967

If you dont have a repair shortcut I would make one. Create a GW2 shortcut that reads

“C:\Games\Guild Wars 2\Gw2.exe” -repair

Exactly as typed (except for your file location), run it and it should repair any problem files you have.

Be who you are and say what you feel for those who mind dont matter and those who matter dont mind
~Dr. Seuss

(edited by Muusic.2967)

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Posted by: Blades of Sabatine.5639

Blades of Sabatine.5639

Am having the same problem. Also @Muusic, your solution did not fix this problem.

any other ideas

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Posted by: RouterGeeks.6320

RouterGeeks.6320

Am having the same problem. Also @Muusic, your solution did not fix this problem.

any other ideas

Same story here. Got past the “Playable” mark on the initial update then crashed. Now crashes immediately on launch. Was working fine until today.


*--> Crash <--*
Assertion: addedLength == end - start + 1 
File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
App: Gw2-64.exe 
Pid: 25720
Cmdline: 
BaseAddr: 00007FF761E20000
ProgramId: 101
Build: 64743
When: 2016-07-27T05:10:48Z 2016-07-27T00:10:48-05:00
Uptime:   0 days  0:00:02
Flags: 0

*--> System <--*
Name: <<redacted>
IpAddr: <<redacted>
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical: 11732MB/16321MB  71%
Paged:    25089MB/32705MB  76%
Virtual:  134217321MB/134217727MB  3%
Load: 28%
CommitTotal:   7615MB
CommitLimit:  32705MB
CommitPeak:   13710MB
SystemCache:  11769MB
HandleCount:  13342967
ProcessCount:   134
ThreadCount:   2241

EDIT: Running repair did not fix the issue.

UPDATE: On a whim, I bypassed my HTTP proxy and the update finished successfully. Not sure why this is so since I have had the proxy in place since I started playing GW2 but something seems to have changed.

I did a packet capture and I didn’t see anything being denied (either in the capture or in the proxy log) so I’m thinking it might be related to the proxy caching but that’s just a guess.

(edited by RouterGeeks.6320)

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Posted by: Lord WestJ.2935

Lord WestJ.2935

I am having the same issue, goes past playable in download then just like a minute after that it crashes, and whenever i try to update the game it just crashes with that “send error”………PLEASE FIX THIS WE NEED TO FARM!!!!!

Asset Downloader Crash

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Posted by: LuCfer.5079

LuCfer.5079

yes i have same problem,after playable mark it crashes…..can’t update it:((

Asset Downloader Crash

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Posted by: stephanie wise.7841

stephanie wise.7841

I have problem after patch. Anyone have solution ?

—> Crash <—
Assertion: addedLength == end – start + 1
File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
App: Gw2-64.exe
Pid: 1028
Cmdline:
BaseAddr: 00007FF64D060000
ProgramId: 101
Build: 64668
When: 2016-07-26T19:31:05Z 2016-07-26T21:31:05+02:00
Uptime: 0 days 0:00:02
Flags: 0

next time open the detail and look at bottom of the detail file it can give a hint to what is happening.

since there is a new patch today probably some bug.

I think they changed the way the update is made since my security detected the update as a new unknow file today.

maybe check if the security did not jam the update.

you could do a diagnostic or a repair of the gw 2 client.

you could also do from admin command prompt sfc scan now to see if your pc file integrity is good.

if all fail do a claim ticket to anet.

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Posted by: stephanie wise.7841

stephanie wise.7841

yes i have same problem,after playable mark it crashes…..can’t update it:((

check if your security on your pc does not block the update.

because it seams that security does not know the update file they probably changed something in the name. doing this your security does not know what it is and if you want to run it and since it is new the security software does not have enough info to know if that file is good or not. so it ask you what action it should take, look maybe in the back ground once you start the update..

Asset Downloader Crash

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Posted by: stephanie wise.7841

stephanie wise.7841

Am having the same problem. Also @Muusic, your solution did not fix this problem.

any other ideas

Same story here. Got past the “Playable” mark on the initial update then crashed. Now crashes immediately on launch. Was working fine until today.


*--&gt; Crash &lt;--*
Assertion: addedLength == end - start + 1 
File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
App: Gw2-64.exe 
Pid: 25720
Cmdline: 
BaseAddr: 00007FF761E20000
ProgramId: 101
Build: 64743
When: 2016-07-27T05:10:48Z 2016-07-27T00:10:48-05:00
Uptime:   0 days  0:00:02
Flags: 0

*--&gt; System &lt;--*
Name: &lt;&lt;redacted&gt;
IpAddr: &lt;&lt;redacted&gt;
Processors: 8 [GenuineIntel:6:12:3]
OSVersion: Windows 10.0 (64 bit)

*--&gt; System Memory &lt;--*
Physical: 11732MB/16321MB  71%
Paged:    25089MB/32705MB  76%
Virtual:  134217321MB/134217727MB  3%
Load: 28%
CommitTotal:   7615MB
CommitLimit:  32705MB
CommitPeak:   13710MB
SystemCache:  11769MB
HandleCount:  13342967
ProcessCount:   134
ThreadCount:   2241

EDIT: Running repair did not fix the issue.

UPDATE: On a whim, I bypassed my HTTP proxy and the update finished successfully. Not sure why this is so since I have had the proxy in place since I started playing GW2 but something seems to have changed.

I did a packet capture and I didn’t see anything being denied (either in the capture or in the proxy log) so I’m thinking it might be related to the proxy caching but that’s just a guess.

what changed is the name of the download file. since security ask what action to take with this new file.

Asset Downloader Crash

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Posted by: Lord WestJ.2935

Lord WestJ.2935

  • Crash <—*
    Assertion: addedLength == end – start + 1
    File: ..\..\..\Services\Asset\Downloader\AssetDownloaderCommon.cpp(312)
    App: Gw2-64.exe
    Pid: 6508
    Cmdline:
    BaseAddr: 00007FF7A14F0000
    ProgramId: 101
    Build: 64743
    When: 2016-07-27T10:14:02Z 2016-07-27T12:14:02+02:00
    Uptime: 0 days 0:00:08
    Flags: 0

This is what I get

Asset Downloader Crash

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Posted by: LuCfer.5079

LuCfer.5079

yes i have same problem,after playable mark it crashes…..can’t update it:((

check if your security on your pc does not block the update.

because it seams that security does not know the update file they probably changed something in the name. doing this your security does not know what it is and if you want to run it and since it is new the security software does not have enough info to know if that file is good or not. so it ask you what action it should take, look maybe in the back ground once you start the update..

i have win 10,i turned off windows defender and firewall and it didn’t work

Asset Downloader Crash

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Posted by: Lanfear.9802

Lanfear.9802

Was a solution found for this yet?

Asset Downloader Crash

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Posted by: Lord WestJ.2935

Lord WestJ.2935

Looks like nothing has been done yet about this…

Asset Downloader Crash

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Posted by: Lanfear.9802

Lanfear.9802

Sad, as the Trump would say.

Asset Downloader Crash

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Your best bet is to contact the Tech CS Team via the ‘Support’ link above/below.

Good luck.

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Posted by: Lanfear.9802

Lanfear.9802

Update from me: magically started working yesterday, no idea what the problem was.

Asset Downloader Crash

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Posted by: ITakeYou.2953

ITakeYou.2953

I’m having the same problem I can NOT play from Update

Asset Downloader Crash

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Posted by: codeman.3425

codeman.3425

strange i get this a lot too lately. But i have noticed sometimes i cannot even launch Guild Wars too. Checking the Task Manager i see GW2-64.exe still running in the background. So i close it manually and i get no Crashing to Gw2 message for the day.

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Posted by: LionChain.7694

LionChain.7694

I’m getting crashes with various diff’t error codes I’ve never seen before, one of them was “Mathisunitvector” whatever that means…but ya, getting way more crashes than usual since balance update…

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Posted by: LionChain.7694

LionChain.7694

and yes, i’ve done -repair a buncha times…ive done buncha diff’t things to try to fix the crashes and nothing has worked so far.

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Posted by: Packit.2953

Packit.2953

fix your game anet

[VOID]
-SOS

Asset Downloader Crash

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Posted by: Lord WestJ.2935

Lord WestJ.2935

Still no fix and mine has not magically started working
ANET WE NEED YOU!!!

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Posted by: ITakeYou.2953

ITakeYou.2953

They have not solved this problem, or the email support able to help me is getting more complicated day!

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Posted by: Starbeams.6139

Starbeams.6139

You can Add me to the Me too list.. Reported the Bug to Anet.

Windows 10 <64bit)
12Gig ram, AMD FX-8350 CPU….

Once it says Playable it Streams Ok in the background.. its the Launcher itself.

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Posted by: Spanker.8513

Spanker.8513

My friend was having this issue, after contact support and try everything (with no sucess) we found a temporary solution..
Download a VPN program like “Hotspot Shield”, install it then try to download….
Well it worked on my friends PC… Hope it works on your PC too guys!!

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Posted by: Seth Moonshadow.2710

Seth Moonshadow.2710

I had a similar problem in the last update. I copied the .tmp file and then renamed it to Guild Wars 2.exe. That has been a semi-repeatable fix for Windows 10+64bit gw2.exe issues. Running repair has helped also. Another possible fix (thought long depending on your speed) is to reinstall. I would do that once everything else has failed to fix it.

Just my 2c

| Dungeon Adventures | Blackgate | PvE | Lost Precipice | Gilded Hallow | Windswept Haven (soon)
http://www.dungeon-adventures.com

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Posted by: Skynet.7201

Skynet.7201

I’ve been getting these 1-3x per day.

We created the perfect infiltration machine.
Join 9K+ GW2 players: https://www.facebook.com/groups/GW2Gamers/
All are welcome!

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Posted by: sara.9876

sara.9876

I have the same problem, I tried using psiphon and hotspot and nothing worked it’ve been since the update day
I’ve tried all the solutions mentioned above nothing worked

(edited by sara.9876)

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Posted by: leila.7962

leila.7962

Hello, I think I found a solution for this issue !

My friend hasn’t been able to log for more than a month, we tried everything you can possibily think of to try to update his client, I even sent him a copy of my own .dat file so he could play until the next update (which was the LS3).

On the LS3 release though, the client didn’t update and I thought that sending him the dat file every time would just be a band-aid on the issue.

So there are two solutions:

1) Have a nice friend to send you a copy of the updated client and you can play right away

OR

2) Bypass your http proxy using a program named Ultra Surf. This program is used to change your proxy, you can find many guides on the internet/YouTube on how to use it. Make sure to use a proxy from some other country, you can find these public proxy on internet as well.

Using Ultra Surf and a random public american proxy on it did solve my friend’s issue regarding the client update. So he updates the client through the program, and after it he resets his proxy to default and play on his regular internet.

I hope this can help others : ) <3

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Posted by: zigann.2987

zigann.2987

When update client fails with “addedLength == end – start + 1
A serious error has occurred that prevented the application from continuing. A report has been sent to ArenaNet to help determine the cause.” and ends the process. The game doesn’t run . Help to solve this problem .

(edited by zigann.2987)

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Posted by: Lord WestJ.2935

Lord WestJ.2935

I got a fix from the technical support of ANET, try downloading the update through a VPN, it worked for me hopefully it will work for you guys

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Posted by: Sikksens.5290

Sikksens.5290

I’m having the exact same problem, It only occurs when using the 64bit version I can run 32bit fine, this only seemed to happen after I did the big Windows 10 anniversary update.