Guild Wars 2

So today, after the server maintenance yesterday, I had a terrifying encounter with the normally reliable Black Lion trading co. I bought an item for 4 gold. The purchase took a long time…. finally it said “Error, the item you requested is not available at this time.” To my horror, the gold it cost was taken from my account, but the item was nowhere to be seen. I waited for a few minutes in terror. Finally the item appeared in the delivery window, but only after I found it on recent transaction history and clicked on it. Then, thinking the server was just slow, I sold a 20 silver item. This time it seemed to go well, but I never got the 20 silver. The AH took the item, but never paid up. I never got that 20 silver period. Gone. Anyone else having these issues? First time for me in a year of play.

I have not encountered that problem per se, but the trading post was very sluggish today like it was back at launch. I had to close and reopen the window several times to get a responsive search field. Been randomly disconnected from my server (SoS) all day, too. Wonder if it has anything to do with last night’s maintenance?

Entropy.4732:

So today, after the server maintenance yesterday, I had a terrifying encounter with the normally reliable Black Lion trading co. I bought an item for 4 gold. The purchase took a long time…. finally it said “Error, the item you requested is not available at this time.” To my horror, the gold it cost was taken from my account, but the item was nowhere to be seen. I waited for a few minutes in terror. Finally the item appeared in the delivery window, but only after I found it on recent transaction history and clicked on it. Then, thinking the server was just slow, I sold a 20 silver item. This time it seemed to go well, but I never got the 20 silver. The AH took the item, but never paid up. I never got that 20 silver period. Gone. Anyone else having these issues? First time for me in a year of play.

Though technicly this is indeed a bug, you still need to file a support ticket to get your money back.

Thanks for the advice. How do I file a support ticket?

I don’t know if it depends by the same things but i lost 800 gems when i bought the alliance molten pick.

and i WANT a refund.

Sir Charles Drake.2174:

I don’t know if it depends by the same things but i lost 800 gems when i bought the alliance molten pick.

and i WANT a refund.

Your mail box is probably full. You need to delete all mail that is no longer relevant.

This happened to me before and as soon as I emptied my mailbox, BLT gem store sent my purchased item.