Authenticator not asking for code anymore

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: Moogy.2378

Moogy.2378

I installed the Authenticator and it was working just fine for a week or so; now when I start the game, it does not prompt me for the authenticator code even though my account configuration shows it linked and active. Any ideas?

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: Esplen.3940

Esplen.3940

Back during the IP authentication, if you set it to remember your network, it still does that and applies to the authenticator.

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: Dalamar.5308

Dalamar.5308

This has now happened to me as well.
If the problem lies with what you said Master Bei Shun, I fail to see where I can disable the “remember your network” setting/toggle.
Is it even something that we can now modify at this point? If not then we can no longer benefit from the added security layer provided by the Authenticator?

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: AlecJPate.4605

AlecJPate.4605

Back during the IP authentication, if you set it to remember your network, it still does that and applies to the authenticator.

I don’t know if I am just crazy, but my network was set to remember before the authenticator, and it would still ask me for the code. I think it might just be bugged.

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: Baldovin.1392

Baldovin.1392

Same here, any1 from Arena.net wanna answer this ?

Authenticator not asking for code anymore

in Bugs: Game, Forum, Website

Posted by: Baldovin.1392

Baldovin.1392

Ooh, didn’t saw that there is already an open thread to this question in here: “https://forum-en.gw2archive.eu/forum/support/account/Authenticator-bug-Merged/first

But please give us some of the options like “always ask for authenticator” and “Only use Authenticator on not remembered networks” or similar.

Keep up the good work ! Love the game and what you are doing with the community! =)