BLTC is messed up (No design)

BLTC is messed up (No design)

in Bugs: Game, Forum, Website

Posted by: Treeline.3865

Treeline.3865

Q:

So for a few days my BLTC window has appeared as the attached picture.
I have tried different characters, restarting the game, restarting the computer. Guildies report no problems.

It looks to me like the CSS file didn’t load?

Anyone have an idea?

Attachments:

Leader of Heroes [Hero] – Seafarers Rest

(edited by Treeline.3865)

BLTC is messed up (No design)

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

A:

Hey, Treeline. Have you already tried doing the usual fixes for TP related issues?
i.e clearing gw2 cache, deleting local.dat, run as admin

Then there is repairing the client to see if that helps.
As well as the language swap solution that kyllaa usually mentions as possibly helping (switch to French and then back to English).

Here are those other possible fixes in case you’ve not tried them yet.


Run As Admin

  • Close your game completely.
  • Ensure your game is set to Run As Administrator in the shortcut’s Properties > Compatibility tab.

Delete the local.dat file
Deleting this file will also cause you to lose your saved game settings (graphics, stored login data, etc.) but may fix the problem. If you rely on your stored login info to log in, make sure you can recall what your login info is as the stored login info is also cleared.

The quickest way to do this is to:

  • Ensure your game is completely closed.
  • Hold your Windows Key and press ‘F’ to open your Windows Search.
  • Search for “Local.dat”. 2 files will be found.
  • Ignore the “Local.dat” file that is in the game installation folder.
  • Delete the “Local.dat” file that resides at:
    “C:\Users\YourComputerUserName\AppData\Roaming\Guild Wars 2”
  • Load up your game normally and see if the character can load properly.
  • You will notice that your settings are reverted to default. You should reconfigure your game settings once again to your preference.

Clear the game cache
In addition to ‘Running As Administrator’ helping with many issues other than just the TP, most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

The quickest way to clear the GW2 Cache is to:

  1. Ensure your game is completely closed.
  2. Hold your “Windows Key” and press “F” to open Windows Search on your computer.
  3. Search for “gw2cache
  4. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at:
    “C:\Users\YourComputerUserName\AppData\Local\Temp”
  5. Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.
  6. Load up your game normally and your TP should now function properly.

If your search for “gw2cache” does not produce the folder I mentioned, then you will need to enable hidden files and folders in order to delete this cache folder.

Make hidden files visible and clear the game cache

  1. Close your game completely.
  2. Browse your My Computer to: “C:\Users\YourComputerUserName”
  3. Then in the window menus, click on “Tools” then “Folder Options…”
  4. In the window that pops up, click the “View” tab
  5. Select to “Show hidden files, folders and drives” and click ‘OK’ (attached image #1)
  6. You should now see a folder in your file listing called “AppData”, open this folder
  7. Inside that folder open the “Local” folder
  8. Inside that folder open the “Temp” folder
  9. You should now see a folder called “gw2cache-{bunch-of-letters-and-numbers}”. Delete this gw2cache folder.
  10. Load up your game normally and see if the issue is fixed.

note
By “window menus” I mean up at the top of the window where it says “File Edit View Tools Help”. If that bar does not display in your window for you along the top, then click the drop-down arrow next to the word “Organize” and then click on “Layout” and select “Menu bar” to enable showing of the menus (attached image #2).

Another way to do Steps 3, 4 and 5 to make hidden folders visible is:

  • Click your Start menu and then open Control Panel
  • In your Control Panel, if items are sorted by “Category” then select “Appearance and Personalization” on the right side, then in the second bottom area under “Folder Options” click on “Show hidden files and folders”. This will open the same options dialogue box shown in attached image #1.
  • Otherwise, if Control Panel is sorted by Icons, simply click on “Folder Options” from the list to bring up the options dialogue box shown in attached image #1.

Attachments:

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

BLTC is messed up (No design)

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

And the repair steps if you need them.

Check the game for errors and repair it

  • Close your game completely.
  • Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
  • Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
  • On the “Shortcut” tab look in the “Target:” field, you should see:
    “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
  • After the closing quotation marks in this line put a space and then add -repair
    It will look like this but with your GW2 install location:
    “C:\Program Files (x86)\Guild Wars 2” -repair
  • Hit OK after making this change.
  • Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
  • After it runs through, start the game using the normal GW2 game shortcut (not the repair shortcut) and see if your TP can load up properly.
| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |

BLTC is messed up (No design)

in Bugs: Game, Forum, Website

Posted by: Treeline.3865

Treeline.3865

There’s actually a few things there I haven’t tried.

I’ll be back! Thanks

Tried:

- Running as Admin
- Changing language
- Deleted my 60MB local.dat :<
- Deleted the GuildWars 2 cache. —> FIXED!

I did not consider that one

Thanks StinVec, you saved the day again

Leader of Heroes [Hero] – Seafarers Rest

(edited by Treeline.3865)

BLTC is messed up (No design)

in Bugs: Game, Forum, Website

Posted by: StinVec.3621

StinVec.3621

Woot!

Glad it was one of those things that helped!

I’m sorry. I should have listed the local.dat deletion as the last resort option due to its removal causing settings loss. :\ I’ll be sure to list it last in the future, or to at least emphasize the ‘last resort’ nature of it when trying to fix an issue.

Glad you can get back to TP’ing!
Yeah, kinda giggled when I wrote that, sadly.

| [“I’d really like this…” — Resource for Gifting Strangers] |
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |