Guild Wars 2

Hi, I posted a /bug for a friend (including all his details) who had the above problem in game (he also sent in a /bug report) this weekend. We haven’t heard anything yet, his gold hasn’t appeared but the items are still showing in his recently sold page. He is missing about 60g. He had tested it again today and sold more stuff, but still no money was delivered.

Please help as this is a game-breaker for him and I feel a bit scummy about carring on playing without him

His account is Odin.8579

Thanks for reading x

Zanthia Morningstar.3086:

Hi, I posted a /bug for a friend (including all his details) who had the above problem in game (he also sent in a /bug report) this weekend. We haven’t heard anything yet, his gold hasn’t appeared but the items are still showing in his recently sold page. He is missing about 60g. He had tested it again today and sold more stuff, but still no money was delivered.

Please help as this is a game-breaker for him and I feel a bit scummy about carring on playing without him

His account is Odin.8579

Thanks for reading x

First, there are never any responses from sending reports in using the in-game bug report function. For a support response, he would need to submit a ticket through Support, Top of page – Support.

Second, having a full mailbox (I know it sounds odd) can cause money earned from the TP to sit in a queue. Have your friend try deleting all mail generated by ArenaNet and players, and see if that helps. It can take up to a few hours for the money to appear.