Guild Wars 2

I just face this problem with Gem Store.

I wanted to buy Permanent Guild Flag Finisher, but Gem Store says, that I have already purchased the maximum number of that item. But I haven’t buy it in this account. Finisher window is showing that Guild Flag finisher is locked, but Gem Store says I have bought maximum number of that item.

I have multiple accounts, and I did buy that finisher yesterday another account, but not to this account. And I would like to have that Finisher this account too.

I will add a picture from my finisher window and Gem Store window:

You will be best served by contacting the CS Team for assistance. Top of Page – Support – Submit a Request.

Good luck.

I got today answer from CS Team, and it seems that this is bug after all. That’s why I have changed the topics. They suggest that I will make in-game bug report from the issue and I am also welcome to report a game issue in the Bugs sub-forum of the Guild Wars 2 Forums.

I will attach 2 pictures in this post too, those pictures are:

• Picture 1 is from my account where I have bought that Permanent Guild Flag Finisher
• Picture 2 is from my account where I would like to buy that Permanent Guild Flag Finisher, but I can not do that.

Well this is not Finisher what is bugged, but it is another upgrade item in same Gem Store page. My case is kind of same, I have multiple accounts.

I have bought all Mail Carriers to my main account and now I bought new Ghostly Mail Carrier upgrade too in my main account. It looked so cool, so I wanted to buy it to another account too, but I was suprised when Gem Store didn’t let me buy it, even other Mail carriers were available.

I will attach 2 pictures in this post, to show up what’s the case:

• Picture 1 is taken from my main account and it shown all Mail Carriers
• Pictue 2 is taken from my another account and it shown that I haven’t bought any Mail Carriers, and new one I can not buy either.