Guild Wars 2

Long story short, ran into a very clear scammer/match manipulator/idle player, sent multiple in game reports along with the reports my party member submitted, and when talking to other who encountered this player in the past, also said they reported.

That alone is not cause enough to suspect a broken system, devs could be hammered with new expansion, or may even be giving the guy warnings. So this is not me trying to bash the devs.

But as suggested by another player, I sent a support ticket via gw2 website, and within a couple of days got the standard “we will look into it but cannot discuss what we do to other player” that is all standard and good, but then they proceeded to tell me to, “In the future send the report in game as it is faster and sent directly to our team.” … so wait I already did this. So either this is a standard cut and paste, and they received my earlier report, there was an internal mixup/miscommunication and my earlier report was not communicated or lost, or the report system is broken.

This is not me trying to bash, and I am not saying anet is incompetent.. but if it is indeed bugged or broken, I feel this bug should have high priority. Considering they are gearing for a new expansion that will likely have its own bugs/exploits players may find, a working in game report feature would be really nice to have.

Thank you and good luck with PoF!

It is a standard semi-automated first response. The report is then forwarded to the proper team. That team, as noted, will not release any information about what action, or lack thereof, will be taken on another player’s account.

Good luck.