Guild Wars 2

So on the first day of headstart I made a guild, and used my tome of influence I got from pre-purchasing my CE. I didn’t receive any influence from the tome, though.
I have sent in a ticket to support, but after replying to a few copy/paste messages I haven’t heard any more from them, and I still haven’t received the influence from the broken tome of influence.

So how long am I going to wait for this…?

same for me, no reply from support ticket either

My ticket was opened on August 26th, the only reply I got was ’we’re sorry for the delay, will get back to you later’ message on the September, 11. No actual feedback since, though.

I sent in 2 tickets last month. One ticket has been closed after a copy/paste reply, the other ticket says is still in progress, but the last reply I’ve had was on the 11th, almost two weeks ago.=/

Hi there,

I apologize for any delay in responding due to the large influx of petitions we’ve been receiving.

I wanted to let you know that we’re still investigating this issue for you and will update you again as soon as we have more information.

We appreciate your understanding during this busy time.

there is a 5 days or older ticket thread in the account issues forum, may want to add yours there.

Same issue here, still no support either

VooDooU.4891:

there is a 5 days or older ticket thread in the account issues forum, may want to add yours there.

Thanks, will do.