Black Lion Trading Co. - Buy GEMS option

Black Lion Trading Co. - Buy GEMS option

in Bugs: Game, Forum, Website

Posted by: Jkunze.4326

Jkunze.4326

Forgive me if this is a duplicate post, I did search the forums, but there seems to be an issue with buying GEMS from the Black Lion Trading Co. I click BUY GEMS, choose 8000 GEMS, choose Credit card or Paypal, click next, enter my billing info, click next, accept the terms of the sale and click confirm. I them get an error “Unfortunately, an error has occurred. Please try again later!” message. I have tried several times without success.

Attachments:

Black Lion Trading Co. - Buy GEMS option

in Bugs: Game, Forum, Website

Posted by: Rebur.5698

Rebur.5698

Same here was trying to purchase 8000 Gems and same message came up.

Edit:
Just tried the 4000 Gems and that one worked.

(edited by Rebur.5698)

Black Lion Trading Co. - Buy GEMS option

in Bugs: Game, Forum, Website

Posted by: Noein.1685

Noein.1685

bet you this one gets fixed real quick, while these other bugs sit here and rot.

That which has no life.

Black Lion Trading Co. - Buy GEMS option

in Bugs: Game, Forum, Website

Posted by: Jkunze.4326

Jkunze.4326

bet you this one gets fixed real quick, while these other bugs sit here and rot.

Considering it is revenue impacting, yeah, it might get a higher priority.

Black Lion Trading Co. - Buy GEMS option

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

bet you this one gets fixed real quick, while these other bugs sit here and rot.

This anomaly has been around for a long time, so I guess you would be mistaken.

The work-around is either to try purchasing a different amount, making sure to choose an icon, moving to the next page and then back, or contacting the CS Team.

It all depends on each case.

Good luck.