Guild Wars 2

It’s been a couple days now since this has gone on, but every time I open the black lion trading post up the box shows up with nothing in it, from the gem store to selling things there’s nothing in the box. I can still click through all the tabs, but just can’t buy or sell anything! Any body having the same problem recently?! If not please help fix this one it’s quite annoying lol also I’ve asked around and it seems to be just me, but I couldn’t have asked more than a hundred people in total. HELP!

Have you tried clearing your cache? If you look at some of the other, many, threads on this, you will find the instructions on how to do so, if you haven’t tried that, yet.

Good luck. =)

Thank you, but now it only shows buying stuff and selling stuff in a format that looks like a 12 year old would make… Any suggestions now? Gem store and currency exchange are still empty, and now I feel like I made it worse lol. I looked up the gw2 cache deleted it turned the game on logged in, and boom the results I just explained. Any anet devs know what’s going on?

You don’t have your font set to small, do you? That affects the Trading Post entries, unfortunately.

Also, have you tried perusing this thread? https://forum-en.gw2archive.eu/forum/game/bltc/Gem-Store-not-loading/first#post2926517

I don’t know! How can I tell?

Oh and that was a helpful thread, let’s me know I’m not the only one and some of them got there post fixed, but that post was from like 3 months ago! This just recently happened with the new patch

This is a picture of the weird font

Blank gem store photo.

See if this helps correct the issue:

Run As Admin

• Close your game completely.
• Right-click your GW2 game shortcut and click on “Properties”.
• On the “Compatibility” tab, check/enable the box for your game to “Run As Administrator”.
• Hit OK after making sure this setting is enabled.
• Re-launch your game with this game shortcut and see if the issue persists.

Will try that ASAP will post my results shortly after thank you

No difference sadly

The cache clear and run as admin together should have corrected that issue. Can you try clearing your cache again now and see if it helps? I don’t think running a client repair will help, but if you want to give it a shot after clearing the cache again you can see if it does.

Clear the game cache
In addition to ‘Running As Administrator’ helping with many issues other than just the TP, most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.

The quickest way to clear the GW2 Cache is to:

1. Ensure your game is completely closed.
2. Hold your “Windows Key” and press “F” to open Windows Search on your computer.
3. Search for “gw2cache”
4. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at:
   “C:\Users\YourComputerUserName\AppData\Local\Temp”
5. Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.
6. Load up your game normally and see if your TP functions properly.

Check the game for errors and repair it

• Close your game completely.
• Next, make a copy of your Gw2 game shortcut and rename it “GW2 Repair” or to something that you will recognize it for being only for running a repair on your GW2 installation.
• Now, right-click this “Gw2 Repair” shortcut and click on “Properties”.
• On the “Shortcut” tab look in the “Target:” field, you should see:
  “C:\Program Files (x86)\Guild Wars 2” or wherever you have Guild Wars 2 installed.
• After the closing quotation marks in this line put a space and then add -repair
  It will look like this but with your GW2 install location:
  “C:\Program Files (x86)\Guild Wars 2” -repair
• Hit OK after making this change.
• Run this repair shortcut. Your game will run through a repair cycle and fix any damaged files it finds.
• After it runs through, start the game using the normal GW2 game shortcut (not the repair shortcut) and see if your TP can load up properly.

Thanks for the info, but still nothing. I’ve done every step that any one has inquired me to do and everything failed me. Should I send them a ticket see if I can get some one on one support? Maybe this is different than the deleting cache or just changing the font size.