Black Screen of Death

Black Screen of Death

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Posted by: Mistress Elemental.3750

Mistress Elemental.3750

I don’t know if I am the only one with this problem. If not, I can’t be the only one getting so fed up with this problem. Most of the time its inconvenient, and at rare times, it completely FUBAR.

Tonight, doing a EVOS TT wurm run, I was reflecting eggs. We de-cap all 3 wurms. Cobalt and crimson kill their wurm, just waiting on amber. at about 25%….. BLACK SCREEN! No warning, no signs of it happening, just a black screen in the game, no sound, nothing. This was the last straw, this has got to be fixed. I am so sick of loosing hard work to a completely random even i cant control.

Before anyone asks, I run in window mode and I am still able to see the window when this happens, just where the game was, is now black. I am using 64bit client, with 32mb of DDR3 memory, with a i7 Extreme edition. This is not a hardware problem. I never had this problem, till HoT came out.

I can’t do long or hard events, having to worry if its going to black screen on me and all of that work will be for nothing. PLEASE FIX THIS!

P.S. I expect a Pile of Regurgitated Armor in my mail for the troubles! Ha Ha

Black Screen of Death

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Posted by: infinitenoah.8296

infinitenoah.8296

Try following the instructions in the link below

http://help.guildwars2.com/entries/27698133-Connectivity

Apparently this isn’t uncommon, the solution is unique for every user so it’s hard to say exactly how to fix it.

Black Screen of Death

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Posted by: shadow.6174

shadow.6174

Welcome to the club :/ I have been facing that issue for months now: https://forum-en.gw2archive.eu/forum/support/bugs/Constant-black-screens-and-disconnects/

Black Screen of Death

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Posted by: PrinceJadenEmil.4817

PrinceJadenEmil.4817

I’ve been having this issue non-stop as well and I’ve tried a lot of things to no advail

Black Screen of Death

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Posted by: sparc.3649

sparc.3649

I don’t know if I am the only one with this problem. If not, I can’t be the only one getting so fed up with this problem. Most of the time its inconvenient, and at rare times, it completely FUBAR.

Tonight, doing a EVOS TT wurm run, I was reflecting eggs. We de-cap all 3 wurms. Cobalt and crimson kill their wurm, just waiting on amber. at about 25%….. BLACK SCREEN! No warning, no signs of it happening, just a black screen in the game, no sound, nothing. This was the last straw, this has got to be fixed. I am so sick of loosing hard work to a completely random even i cant control.

Before anyone asks, I run in window mode and I am still able to see the window when this happens, just where the game was, is now black. I am using 64bit client, with 32mb of DDR3 memory, with a i7 Extreme edition. This is not a hardware problem. I never had this problem, till HoT came out.

I can’t do long or hard events, having to worry if its going to black screen on me and all of that work will be for nothing. PLEASE FIX THIS!

P.S. I expect a Pile of Regurgitated Armor in my mail for the troubles! Ha Ha

Only 32MB, dang, time to upgrade! (sorry couldn’t resist)

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© sparc.3649 ~ LPC ~ Anvil Rock
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Black Screen of Death

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Posted by: foxof.8752

foxof.8752

i assume it is 32GB ram, you might want to do ram test 1 stick at a time. strange you don’t list you video card model, so also video card driver update as usual.

Black Screen of Death

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Posted by: sparc.3649

sparc.3649

In the technical world you NEVER “assume” ANYTHING… That would be your first mistake Just an FYI…

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© sparc.3649 ~ LPC ~ Anvil Rock
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(edited by sparc.3649)

Black Screen of Death

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Posted by: shadow.6174

shadow.6174

I don’t know if I am the only one with this problem. If not, I can’t be the only one getting so fed up with this problem. Most of the time its inconvenient, and at rare times, it completely FUBAR.

Tonight, doing a EVOS TT wurm run, I was reflecting eggs. We de-cap all 3 wurms. Cobalt and crimson kill their wurm, just waiting on amber. at about 25%….. BLACK SCREEN! No warning, no signs of it happening, just a black screen in the game, no sound, nothing. This was the last straw, this has got to be fixed. I am so sick of loosing hard work to a completely random even i cant control.

Before anyone asks, I run in window mode and I am still able to see the window when this happens, just where the game was, is now black. I am using 64bit client, with 32mb of DDR3 memory, with a i7 Extreme edition. This is not a hardware problem. I never had this problem, till HoT came out.

I can’t do long or hard events, having to worry if its going to black screen on me and all of that work will be for nothing. PLEASE FIX THIS!

P.S. I expect a Pile of Regurgitated Armor in my mail for the troubles! Ha Ha

Only 32MB, dang, time to upgrade! (sorry couldn’t resist)

Lol, good catch.

Black Screen of Death

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Posted by: sparc.3649

sparc.3649

On a more serious note I too occasionally get a “black screen of death” but not under the same circumstances, and not quite the same results either. Mine all seem to happen after changing maps, after the loading screen it’ll just stay black (and I still have audio) and sometimes a cursor. At this point I just consider the client hung, force close it, and reopen it.

I just chalk it up to the client’s general lack of stability… IE: my client will almost always crash during certain predictable ‘events’ (such as Tequatl) – but it’s all the more weird because huge WvW and EoTM “zergs” do not cause it to crash or ‘hang’. So I almost always chalk these things up as general client instability’s =\

While I’ve heard gw2 is the best MMO, and has the “friendliest community” – all of which and more (good things) may be true, it’s also true that the client – surely NOT the most stable game client out there. It’s quite “normal” to hear of people having client crash/hang issues =\ So more likely than not, it’s ANets client, not your PC (hardware or software)…

/—————————————\
© sparc.3649 ~ LPC ~ Anvil Rock
\—————————————/

Black Screen of Death

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Posted by: Mistress Elemental.3750

Mistress Elemental.3750

I am bumping this topic because it has been 7 months since I posted it and the problem still occurs and it is very frustrating. I would like to see something from the Dev team telling us they are working on it or at least trying to find the problem but since Its been 7 months now, I highly doubt this is the case. I cant imagine they don’t know about the problem since it happens to many people.

Has anyone found out why this happens? I almost think its tied to people who have Nvidia Video Cards but I have no way to know for sure unless someone can speak up about that uses Radeon or (gasp) on board video. Its my only working theory right now till someone can prove otherwise. Thanks

Black Screen of Death

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Posted by: shadow.6174

shadow.6174

Oh well, I have been working with Customer Support on this for several months now. After testes and more tests, a lot of tries, we weren’t able to track a cause yet. However, apparently in my case it seems to boil down to packet loss somehow, but I’m still unsure about that and I have yet to test it with a different connection with less packet loss. I’m kind of almost running out of possibility and ideas about it…

Black Screen of Death

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Posted by: Sasori.8642

Sasori.8642

Yeah, this is a real fun issue to have in the middle of fractals. Way to go, ArenaNet.

Black Screen of Death

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Posted by: ampy.1387

ampy.1387

I used to get these BSoD on GW2, Tera and SWTOR. I downloaded MSI Afterburner and turned down my GPU setting and since then I haven’t had this BSoD and I’m running all games with no issues and better FPS.

Specs:

i7 3770k
gtx660
16Gb Ram

Music is the Weapon of the Future.

ïryss | Engineer

Black Screen of Death

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Posted by: Mistress Elemental.3750

Mistress Elemental.3750

I did forget to put in my OP that I use Dual SLI GTX 670’s. I know its not a hardware problem (in terms of a defect) because I never had this issue before HoT came out. Of the people I know that have had it happen, they also has Nvidia based cards too so that is why I am thinking its a driver problem or the game having a issue with Nvidia cards.

Bare in mind that this strictly deals with a “Black” screen of death in the game only. It does not effect the operating system at all and is completely random. It can happen at any time, while playing hard, or just idling in a city or something. There is never any error message or anything. All you can do is close the game and reload it.

I run the game in windowed mode and the window itself still appears normal, just the image (the game) goes black without warning which is what is making me think its a video card/driver specific problem.

Black Screen of Death

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Posted by: shadow.6174

shadow.6174

Well, as I stated early in this thread I had been suffering with that for a long time now. I had reported it in a thread that got closed down and then I kept it in another thread: https://forum-en.gw2archive.eu/forum/support/bugs/Constant-black-screens-and-discon-Repost/