Guild Wars 2

All tabs come up blank except the “pick-up” tab which shows that I have nothing to pick up, of course. This has been happening for about a week. I have re-installed the game, I deleted the cache, there was another post about this issue that suggested to d/l some update from windows, which I also did. I submitted a ticket to which there has been no reply.

What can I do now? O.o

As you’ve already cleared your game cache, could you also try these:

1) Try ensuring you are “Running As Administrator”

• Close your game completely.
• Right-click your GW2 game shortcut and click on “Properties”.
• On the “Compatibility” tab, check/enable the box at the bottom for your game to “Run As Administrator”.
• Hit OK after making sure this setting is enabled.
• Re-launch your game and see if the issue persists.

2) Check for conflicting programs

• If you recently starting using any new programs like Mumble or MSI Afterburner, these programs seem to have an overlay aspect to them that interferes with the trading post’s functionality. Disabling these from running with GW2 can prevent the conflict.

3) Disable any proxy settings

• Check your Control Panel > Internet Options > Connection settings and make sure to disable any Proxy Setting that may be enabled there.
  Proxy Check/Disable
  In your Windows Control Panel via your Start Menu:
  • Choose to view as icons instead of as categories in the top right.
  • Open Internet Options
    • Click on the Connections tab
    • At the very bottom click on LAN Settings
      • Check/tick the Automatically Detect Settings box
      • Make sure the lower Proxy Server boxes are unchecked

4) Configure Anti-virus & Firewall

• Check your Anti-virus and Firewall to make sure they are not blocking the program “awesomium_process.exe” (the trading post) from running. Can also try manually white-listing the program so it will not be restricted from accessing the internet.

easy one … sync the time and date make it right works for me : ) cheers

Disabling the proxy setting worked, but what will this effect as far as anything else on my computer?

Disabling the proxy setting will have no negative effects unless you specifically require a specific proxy configuration to connect to the internet (like on a university campus or other location that has a set proxy address that is required to be configured for access to the internet).

Considering you were still able to browse the internet with this proxy setting configured to be on, and are still able to with it off, you may want to consider looking into running a malware scan for malicious software that may have altered this setting from the normal ‘disabled/automatically detect’ status that you have now set it back to.

Malware is the most common cause of this setting being changed without your knowingly and intentionally changing it yourself.

Malwarebytes is free and is the most popular anti-malware software that is used frequently by many people all over the world.

If the scan results do not find anything (good for you! it will usually find some stuff every time anyone scans a first time) and if you encounter the proxy setting being enabled again, then you may also want to double check what is starting up with your computer to see if an unrecognized program is starting up when you turn the computer on that is not being detected as being malware.

Many people also use a program called CCleaner (also free) to clean their computer of problem causing and browser/pc slowing files and for cleaning off saved personal information from browser data. It has a useful area to look at “Startup” programs to see what is being loaded up with Windows.