Blue Screening?

Blue Screening?

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Posted by: EeshaIsCool.4812

EeshaIsCool.4812

My computer keeps restarting and blue screening when I play Guild Wars 2 for too long. And I don’t even play it that long for it to happen. I’ve been able to play GW2 for hours on end with no problems until just recently.

My internet connection kind of sucks, so could that be a problem? Do other people have the same issue?

Please help!

Blue Screening?

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Posted by: shadow.6174

shadow.6174

Firstly, let’s know your environment. What OS are you using? Is it 32 or 64 bits? How much of RAM? Can you get what the blue screen says?

Blue screen usually means hardware issues, mostly memory related. I wouldn’t say it’s connection related then let’s put it aside for now.

Blue Screening?

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Posted by: EeshaIsCool.4812

EeshaIsCool.4812

Processor: AMD A8-5600K APU with Radeon™ HD Graphics 4.00 GHz

RAM: 8.00 GB (6.92 GB usable)

64-bit Operating System

Also, no. I didn’t get what the blue screen said. And I am unable to do so at the moment.

Blue Screening?

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Posted by: Glass Hand.7306

Glass Hand.7306

Drivers are often the cause of blue screening. I had a similar problem as yours and it turned out to be my USB drivers.

You need to read the blue screen info and perhaps install Windows debugger the positively identify the problem. Going through that process is a pain but it is the only real way to pin it down for sure.

Blue Screening?

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Posted by: shadow.6174

shadow.6174

Hmm, 8 Gb RAM on a 64 bits system… not my first suspect then. And yeah, without knowing what the blue screen says we can just guess and do several troubleshoots in order to find a reason.

Did it show up to quickly so you could see it? If so, try to disable restarting on system failure: Just after you turn on comp (just after that BIOS screen and before the OS logo shows up), keep pressing F8 until a menu shows up. In that menu choose something like “disable restart on system failure” (can’t recall properly, but something like that). Next time a blue screen happens the system won’t restart but stay in the blue screen time enough for you to read it, you would need to restart manually in this case.

Another way to do that here: http://pcsupport.about.com/od/windows7/ht/automatic-restart-windows-7.htm (it’s about Win 7, but not much different from other versions)

Blue Screening?

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Posted by: EeshaIsCool.4812

EeshaIsCool.4812

I played GW2 again to see if it’d get the blue screen. And, of course, it did.
Here’s what it said;;

“A problem has been detected and windows has been shut down to prevent damage to your computer.

A clock interrupt was not received on a secondary processor within the allocated time interval.

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode."

I believe my new microphone might be the issue. I bought it not too long ago, and coincidentally, my computer keeps blue screening ever since I had it installed.

Should I unplug it for now and disable it?

Blue Screening?

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Posted by: Rabe.2456

Rabe.2456

Sounds like a broken CPU.

Edit: On second thoughts, could be a power management or overclocking problem.

(edited by Rabe.2456)

Blue Screening?

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Posted by: shadow.6174

shadow.6174

Hard to tell by the message but new hardware can cause issues at times, then just for testing sake I would suggest to unplug it for now and see if the issue is gone. If not then it’s not the culprit.

However I admit I never saw such error then I can’t think about any suggestions right away. Possibly overclocking problem as mentioned, but if you never did such thing then gotta think of something else.

Edit: maybe this help http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/stop-0x00000101-a-clock-interrupt-was-not-received/fa4a75d5-9f76-42f3-879a-76c184320647 or http://www.tomshardware.com/forum/47489-63-bsod-clock-interrupt-received-secondary-processor

(edited by shadow.6174)