Bought 5 Lion Keys and didnt got them?

Bought 5 Lion Keys and didnt got them?

in Bugs: Game, Forum, Website

Posted by: Feathers.7261

Feathers.7261

Hello.

So like 5 days ago I decided to buy 800 gems. I bought 5 Lion Keys. But since Lion and TP was bugged/inactive, and also MAIL wasnt working in the moment i didnt lose the 450 gems. And I still had 800.

Next day, in the morning, I already had 350 gems (meaning I had lost 450gems from the 5 keys) but I didnt have any mail… And also, the purchase isn’t also in my purchase history…

What now? I already sent 2 tickets ingame but no one ansers…

Tiago

Bought 5 Lion Keys and didnt got them?

in Bugs: Game, Forum, Website

Posted by: Yaos.4528

Yaos.4528

You will not get an answer from the in-game report. You need to send a ticket using the support site.
http://en.support.guildwars2.com/