Bug: BLTP not working.

Bug: BLTP not working.

in Bugs: Game, Forum, Website

Posted by: Illuvienaru.4326

Illuvienaru.4326

For the last five days, i have not been able to access any of the 3 tabs of the BLTP. When open it from anywhere, be it a NPC or through the UI, it only brings up the backdrop of the TP’s UI with no information whatsoever, a blank page. It is very unpleasant as my game experience is greatly altered. More so, i have gems sitting in it and i cannot use them.

This occurred almost immediately after i suggested to a player that attempted to sell something through chat to use the TP. The person did not take my suggestion very well as he started insulting me and everyone else that made the same suggestion. So i don’t know if the TP not working could be due to foul play or hacks, but it is a very strange coincidence.

I submitted one bug report a day for this as i consider this to be game breaking and needs to be fixed. Anyone else ever experienced or is experiencing that TP issue? If so, how did you solve it or what did you attempt?

Attachments:

Bug: BLTP not working.

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you made sure nothing is interfering with the CoherentUI program (virus scan/malware/firewall)? Tried clearing the GW2 cache?

If you continue to have issues, you can contact the Tech CS Team for assistance, using the ‘Support’ link above/below.

Good luck.

Bug: BLTP not working.

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

FYI Instructions for clearing the cache are in the Account/Tech issue forum.

John Smith: “you should kill monsters, because killing monsters is awesome.”

Bug: BLTP not working.

in Bugs: Game, Forum, Website

Posted by: Illuvienaru.4326

Illuvienaru.4326

Clearing appdata worked. TY! =)
Somehow, there were 2 GW2 appdata local folders. I didnt’t even think about doing that since i never had any technical trouble with the game in over 2 years.

Bug: BLTP not working.

in Bugs: Game, Forum, Website

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Glad it worked!

John Smith: “you should kill monsters, because killing monsters is awesome.”