Guild Wars 2

Hey all,

We discovered an issue with the Heroic Dye Packs, and their purchase has been temporarily disabled while the team works on a fix. If you purchased a dye pack, don’t worry, we’ll take care of you!

When the fix rolls out, we’ll be sure that those who purchased the packs get any missing dyes. This means that you do not need to submit a ticket.

We’ll update when we have more information on this subject.

Dyes have been sent (voila — it’s magic!) to those who purchased while the Heroic Dye Packs were bugged.

The issue with the packs has been addressed and sales have been re-enabled in the store. We should be good moving forward. Thanks for your patience while we got all this sorted.