Guild Wars 2

Hey!

Few days ago i got a spam mail from a gold seller.
I reported him for spamming and then the next day i start having trubbles about reciveing mails.
My friends have tried to send me mails but i can’t recive them.
First i thought thy might have spelled my name wrong or so.
But today did i buy 1 black lion salvage kit for 300 Gems! And i didn’t recive it :C
(i have checked trading post also but it’s not there either)

Please fix my mail in game~
Thanks /Kite

Is your inbox full? If you have 10 items from other players in your inbox, you won’t receive more until you delete the extra.

Found the problem!
it said 9/10, so it looked like it wasn’t full.
But i had a “green star mail” and it didn’t show up as a regular mail but it took a space like one.

deleting the green star mail solved the problem and it’s now telling me i have full email.
Thanks!

I have been trying to figure out what is wrong with the ingame mail. I get 9/10 messages and thats it i never get the 10th one and it never tells me my mail is full so I never get the achievement points for completing the in game help. Any one know how to fix this?

Mails from NPCs and other ingame sources that aren’t players don’t directly count towards the 10 mail limit. However, there is a maximum size limit to the amount of total mail including the NPC and player mail.
If you reach the maximum amount of NPC mails, you will use 2 mail slots that are normally reserved for player mail. If you have 9-10 player mails before getting to that point, you can have 1-2 NPC mails less.

The best solution for this is simply removing all NPC mails when you don’t need them anymore.