Guild Wars 2

I have tried many times to purchase the avian mini package as a gift and it comes up with a black screen. Why is happening? If you are unable to buy it as a gift then why dose it say you can. But it is not just this item I have tried other items and gotten the same thing. Please fix this issue before the avian bundle is gone and I’m unable to get this gift for a friend. If it was not intended to be able to be bought as a gift then why dose it say it can?

Stajan: what did Support say when you contacted them? They’ll be able to help you more quickly (and during non-business hours).

https://help.guildwars2.com/anonymous_requests/new