Buying unusable gear

Buying unusable gear

in Bugs: Game, Forum, Website

Posted by: kaotiktheory.8942

kaotiktheory.8942

For some reason this game lets you purchase gear that is unusable by your profession. I’ve now accidentally spent in excess of 1200 CoF tokens on light armor, when I actually needed medium armor. Now obviously I am the idiot for not selecting the correct armor, but why does it let you actually buy it when you can’t use it. ESPECIALLY in the case of dungeon gear when it is SOULBOUN. So now I can’t even give it to another character of mine.

That is hours of my life just down the drain. Completely wasted. I’m completely disheartened by the game now….

I’ve put in a ticket to have my token reimbursed. I’ve spent a lot of real world money on this game because I support it, so I don’t think that being reimbursed ‘pretend’ currency is too much to ask for.

Thank you.

(edited by kaotiktheory.8942)

Buying unusable gear

in Bugs: Game, Forum, Website

Posted by: AeroJavi.1687

AeroJavi.1687

No refunds. That’s the policy. They don’t have the “tools” to go through individual profiles and characters (or so they say). As you play more and more, you notice that every dynamic in the game is a money sink, because it benefits the business, and it’s not likely to be taken in the other direction.
Fellow that got scammed with a non-intended purchase here.
Sorry everyone

Buying unusable gear

in Bugs: Game, Forum, Website

Posted by: kaotiktheory.8942

kaotiktheory.8942

No refunds. That’s the policy. They don’t have the “tools” to go through individual profiles and characters (or so they say). As you play more and more, you notice that every dynamic in the game is a money sink, because it benefits the business, and it’s not likely to be taken in the other direction.
Fellow that got scammed with a non-intended purchase here.
Sorry everyone

I actually believe this. Every dynamic IS a money sink or some sort of way to fork out more money. The sad thing is I’ve spent over $100 worth of my real world money on gems, and yet they can’t refund me this ‘pretend currency’. I’ve supported this game with my actual money, and yet they can’t support me.

I even suggested they just mail me equivalent crafted/or just random gear directly to my account so that atleast have SOMETHING to show for my character. I can make do not having that particular dungeon armor, as long as I get exotics that are worth the same thing. THAT they CAN do. They have access to gear and they can mail it. But WILL they? That’s the question.

Buying unusable gear

in Bugs: Game, Forum, Website

Posted by: Anthony.5239

Anthony.5239

at least on wow, you have an hour to get a refund off a vendor. comes in handy when you want to test out gear.

Buying unusable gear

in Bugs: Game, Forum, Website

Posted by: mercury ranique.2170

mercury ranique.2170

This is not a bug!
OP: if you want to ask support for action, the account issue forum is the right place. However aspointed out, if you look it over there, support has stated many times: No refunds.

If you want to make a suggestion do so in the suggestions section.

Personally I think people should actually be more carefull when making high end purchases. You made a stupid mistake. Please don’t be a cry-baby over it.

Arise, ye farmers of all nations
Arise, opressed of Tyria!