Can We PLEASE get an update on the bugged out guilds?

Can We PLEASE get an update on the bugged out guilds?

in Bugs: Game, Forum, Website

Posted by: KitKat.1695

KitKat.1695

Q:

ArenaNet was kind enough to merge any issue with guilds into one big massive thread. It did not matter what the issue was. In fact many unrelated issues were merged in with only the fact that it was somehow related to a guild into this thread. Now, the thread appears to have been abandoned by ArenaNet as we have not heard a peep about the remaining MAJOR issues with guilds. For instance the fact that our guild that had already spent tons of research time and influence on upgrades, first ceased to function at all, and then ultimately just disappeared entirely. Our tickets have gone unanswered except for a form letter saying we think issues x, y, and z have been solved, update your ticket if you are still having issues. The worst part of this is that my issue was not X, Y, or Z at all.

PLEASE LET US KNOW WHAT IS GOING ON!!!

Can We PLEASE get an update on the bugged out guilds?

in Bugs: Game, Forum, Website

Posted by: Fiddlestyx.9714

Fiddlestyx.9714

We have to get hacked to be important to ANet right now, it sucks I know.

Can We PLEASE get an update on the bugged out guilds?

in Bugs: Game, Forum, Website

Posted by: KitKat.1695

KitKat.1695

I mean really. If one of them got on here and acknowledged the issue and said, due to the volume of issues, we are working on that the guilds would be restored by 9-15 at the latest or something like that. I would not be happy about the time frame but at least we would know whats going on. It would even be better if they gave us the plan of action for the bugged out guilds. Do we save up Karma in the new guilds we have been forced to make, or do we need to wait it out cause they are going to restore the old ones.

Just to know what is going on would let a lot of people get along with playing the game, rather that adding tons of load on the support que and contantly checkign the support forums.

Can We PLEASE get an update on the bugged out guilds?

in Bugs: Game, Forum, Website

Posted by: KitKat.1695

KitKat.1695

Please, someone just let us know whats going on with these. I understand that we are not hacked or login blocked, but its not like we can do much once we get in not knowing if we are going to have to trash all our work.