Guild Wars 2

I had unlocked the entire set of bank options for my personal guild I made and I allow a couple of my friends to also use the storage space. Now, when I try to access my guild bank it says that I have not created one yet; however, when I check my guild upgrade options it shows that I have purchased all of the guild bank upgrades. I filed a support request with the in-game tool but the issue has not been fixes.

Have you tried accessing your Guild bank in another city? That often alleviates the issue.