Guild Wars 2

I created a new character post patch and have reached level 6.

I got a message for the level 6 rewards, but the accept button is shaded out, so I can not accept it.

When hitting level 7 not only am I still not able to accept the level 6 rewards, but am not receiving the level 7 reward icon at all.
It did unlock the level 7 rewards (like off hand weapon and weapon 4 skill + poi’s), but no armor or whatever other rewards are for that level.

Logging out and back in does not solve the problem, nor does going to another map.
My husband has the same problem on his character.

I have already filed an in game bug report, but has anyone else encountered this?

Solved: it shows three dyes, but it is not obvious that you have to choose only one.

Once you pick one, the accept button becomes active.