Can't buy gems
I have the same issue tonight as well, so annoying.
GW2 QA Lead
Please enter a support ticket, that is the fastest way for you to contact someone who can assist.
Please enter a support ticket, that is the fastest way for you to contact someone who can assist.
https://help.guildwars2.com/anonymous_requests/new
(To save time, there’s the link to starting a ticket.)
John Smith: “you should kill monsters, because killing monsters is awesome.”
I found the solution: when I put a number into the Address field (when the game asks my name, address, apt/suite, phone number, etc), I got the error.
If I did not write number, the purchase went through.
I’ve contacted support about this bug.