Can't complete level 80 personal story.
I hope you’ve contacted support?
I did about a month ago. Tried everything they suggested but it’s still happening. I was hoping someone who’s having the same trouble might offer some advice. It’s really depressing.
I have the same problem.
The most likely cause is a congested router somewhere between your ISP and where anets servers are, which basically means it’s not fixable.
Anet could minimise the impact by breaking the personal stories into smaller segments so that when you do get DC you don’t lose as much.
I can’t complete hearts and minds because all the fights are 1 instance, so when you ger DC,you have to do them all again.