Can't complete level 80 personal story.

Can't complete level 80 personal story.

in Bugs: Game, Forum, Website

Posted by: bpgardiner.9685

bpgardiner.9685

I have tried over and over…. I have several level 80 characters and have only been able to complete it on one. I get booted to the character screen in nearly every long personal story during the very end of the unskippable cut scenes. Usually at the very end after I’ve completed everything. This happens at any level personal story, but is most heartbreaking at 80. I can’t finish it. If I could click SKIP i could, but sadly without being able to skip them I am sunk. Some stories take several tries to accomplish. It happens with a party and without. I have firewalls set to allow the game through, my connection is great. Right now it’s:

http://www.speedtest.net/result/5766953205.png

I never leave the game at all, it just boots me to the character screen.

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Can't complete level 80 personal story.

in Bugs: Game, Forum, Website

Posted by: DeanBB.4268

DeanBB.4268

I hope you’ve contacted support?

Can't complete level 80 personal story.

in Bugs: Game, Forum, Website

Posted by: bpgardiner.9685

bpgardiner.9685

I did about a month ago. Tried everything they suggested but it’s still happening. I was hoping someone who’s having the same trouble might offer some advice. It’s really depressing.

Can't complete level 80 personal story.

in Bugs: Game, Forum, Website

Posted by: mauried.5608

mauried.5608

I have the same problem.
The most likely cause is a congested router somewhere between your ISP and where anets servers are, which basically means it’s not fixable.
Anet could minimise the impact by breaking the personal stories into smaller segments so that when you do get DC you don’t lose as much.
I can’t complete hearts and minds because all the fights are 1 instance, so when you ger DC,you have to do them all again.