Can't dye Flamekissed armor

Can't dye Flamekissed armor

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Posted by: TheDemon.4705

TheDemon.4705

I bought the Flamekissed light armor skin a couple days ago and i am not able to dye it. I select the color I want and when I click apply i see the colors change in the hero panel but when i close that the armor is still default color. When I open the hero panel the colors there have reverted back to default as well. If I change armors whatever armor I put on is the Flamekissed default colors and the only way I can change them is to use the dye remover tool. This doesn’t work with the Flamekissed as I can’t remove the default colors.

This has gone on for a couple days now. People have suggested restarting the game client which I have done many times with no luck. I have also tried restarting my computer.

Anyone have a fix for this or should i just ask for my 800 gems back?

Can't dye Flamekissed armor

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Posted by: RoseofGilead.8907

RoseofGilead.8907

When you change armor skins or dyes, a prompt appears on the right hand side of the panel telling you how many transmutation charges the change will cost and asking you to Apply or Reset the change. Are you clicking Apply before closing the panel?

If that’s not the issue, put in a support ticket and see if they can help.

Can't dye Flamekissed armor

in Bugs: Game, Forum, Website

Posted by: TheDemon.4705

TheDemon.4705

Yes..it says 0 charges as it should for dyes and as I said in my first post when I click apply i see the colors change in the hero panel but when i close that the actual armor colors are still default. When I open the hero panel the colors there are set at default again as well.

I put in a support ticket yesterday and so far that hasn’t done me any good.

Can't dye Flamekissed armor

in Bugs: Game, Forum, Website

Posted by: RoseofGilead.8907

RoseofGilead.8907

Yes..it says 0 charges as it should for dyes and as I said in my first post when I click apply i see the colors change in the hero panel but when i close that the actual armor colors are still default. When I open the hero panel the colors there are set at default again as well.

I put in a support ticket yesterday and so far that hasn’t done me any good.

Generally speaking, it takes up to 72 hours to get a response to a ticket. So, just be patient. They’ll get back to you.

Can't dye Flamekissed armor

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Posted by: TheDemon.4705

TheDemon.4705

Yeah I don’t mind waiting. Just frustrating to not be able to use the colors I want.