Guild Wars 2

I just bought the game and jumped in as an Asura Thief
I’m at the point in the first area, “Explosive Intellect”?, where you have to go through the portal. I am unable to go through the portal. It seems no one else is able to go through it either. We jump up at it and it just acts like it is a wall. There is a golem named Mr. Sparkles that I can talk to but just responds with some flavor dialogue.
I am on the Fort Aspenwood server

Really sucks to run into a progress halting bug as my first experience with a new game!

ya, i’m experiencing the same problem!

Im also having the same problem

If Zojja isn’t there working to open the gate, then it may have bugged. You can try logging to your character select screen and choosing a different server to temporarily Guest on; this usually will let you get onto a different version of the instance, so you’ll be able to progress.

RoseofGilead.8907:

If Zojja isn’t there working to open the gate, then it may have bugged. You can try logging to your character select screen and choosing a different server to temporarily Guest on; this usually will let you get onto a different version of the instance, so you’ll be able to progress.

Thank you, this suggestion allowed me to progress

I did not see this post. This problem still persists.