Guild Wars 2

I can’t loot the eternal battleground jumping puzzle chest with some of my chars. It’s been severals days since I’ve looted it, it’s closed, I get the “Open chest” message, but nothing happens when I click F.

I am having the same issue but in the borderlands. The first puzzle each day rewards the chest, but does not consume the keys. Subsequent runs reward key halves, but they do not open the chest. Ending the session with 3 pairs of key parts and one chest reward.

Same. Bump…………….