Can't mail items or place them in guild bank?

Can't mail items or place them in guild bank?

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Posted by: Rhoklaw.4362

Rhoklaw.4362

Q:

Before I get started, just want to inform everyone I already submitted a support ticket about 8 hours ago. So I just came here to see if anyone else has had a similar issue that found a fix or workaround.

Basically, I crafted some level 20 masterwork armor and a level 10 blue great sword. The armor was never used of course, so not soul bound. The great sword can’t be soul bound even if used. However, for some reason, I am unable to mail these items to a fellow guildmate or even place them in the guild bank.

When I try to place them in an in-game mail, the slot turns red and won’t allow it. Same when trying to place the item in guild bank, it turns the empty grey slot red and won’t allow it.

I’ve tried relogging, using different toons to send with and so far nothing has fixed it. I’m beginning to wonder if my account has been temporarily placed under watch due to recent purchases of gems. Which makes me think ArenaNet thinks this account is hacked or something and disabled my ability to transfer items.

Anyhow, if anyone else encountered this issue and found a way to fix it, let me know.

Can't mail items or place them in guild bank?

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Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

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Are the items in an invisible bag?

Can't mail items or place them in guild bank?

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Posted by: Rhoklaw.4362

Rhoklaw.4362

Nope, don’t even have one of those.

Can't mail items or place them in guild bank?

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Posted by: Rhoklaw.4362

Rhoklaw.4362

Actually, I did place runes in the armor, so maybe that somehow bound them to my account, but the items do in fact still say, Soulbound on use and not Soulbound.

Can't mail items or place them in guild bank?

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Posted by: Khisanth.2948

Khisanth.2948

Actually, I did place runes in the armor, so maybe that somehow bound them to my account, but the items do in fact still say, Soulbound on use and not Soulbound.

Applying any upgrade to an item will make them account bound even though the display does not change.

Can't mail items or place them in guild bank?

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Posted by: Rhoklaw.4362

Rhoklaw.4362

Ok, then thats what happened. Does it tell you that when you apply the runes? Like a warning? I know theres a warning if you really want to apply it, but don’t recall it saying this will bind it to your account.

Can't mail items or place them in guild bank?

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Posted by: Jeffrey Vaughn

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Jeffrey Vaughn

Content Designer

Yes, when you apply any upgrade it warns you that the item will become soulbound.

Can't mail items or place them in guild bank?

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Posted by: Rhoklaw.4362

Rhoklaw.4362

Guess I didn’t see that I feel terrible about this now.

Can't mail items or place them in guild bank?

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Posted by: natsos.3692

natsos.3692

Don’t worry about it mate, pretty much everyone in the game had this issue at least once :P

Natsos, Necromancer
Officer of Spartians GR[SPGR]
Gandara EU