Can't send letter with attachments
I strongly recommend that you start a support ticket (follow the links at the top left of this page) — you are probably going to have to do some troubleshooting with ANet.
Just curious, are both accounts the paid for version/accounts or are you using Free to Play accounts.?
Some features require a certain amount of play-time before they can be accessed. Is this the first time you’ve actually played the game since launch?
Have you tried -repairing the client, and/or clearing the GW2 cache?
Just curious, are both accounts the paid for version/accounts or are you using Free to Play accounts.?
If the send button logs him out I don’t think acount validation is the issue. If either acount is F2P or (very)-new, you’d just get an error as such
I am having this exact issue. I bought the game in 2014 and registered it immediately. I did not login or play until recently. I have never been a free account. But I cannot send mail with attachments. I can receive mail. I can take attachments. I can send mail without attachments. But every time I try to send mail with any attachment, I am kicked to the Character Selection screen with Code: 1022:5:1:876:101. I submitted both a Bug Report and Support ticket. I hope this one is figured out soon!
I am having this exact issue. I bought the game in 2014 and registered it immediately. I did not login or play until recently. I have never been a free account. But I cannot send mail with attachments. I can receive mail. I can take attachments. I can send mail without attachments. But every time I try to send mail with any attachment, I am kicked to the Character Selection screen with Code: 1022:5:1:876:101. I submitted both a Bug Report and Support ticket. I hope this one is figured out soon!
Yes you have to actualy play the game for the lock to vanish, I belive it was 5 days of play .