“You can teach ’em, but you cant learn ’em.”
Cannot buy gems... AGAIN!
For an individualized response, you can contact the Billing CS Team. Top of Page – Support – Submit a Request.
Good luck.
Ran into this last night. The issue is, even though it appears to be chosen, you need to click on the Credit Card radio button (or click one of the other options and return to it.) in order to proceed to the next screen.
It’s not the only issue. I had necessary window elements vanish after picking some options.