Cannot delete a character
You can try a -repair of the client, in case of corrupted file(s). Top/Bottom of Page – Support – Search (Repair)
Good luck.
You can try a -repair of the client, in case of corrupted file(s). Top/Bottom of Page – Support – Search (Repair)
Good luck.
Didn’t work
Same problem here. Cannot delete my character. Rapairing didn’t help. Could it be connected to the fact that i’ve got my beta slot removed?
Still cant delete…
What did Customer Service say in response to your support ticket?
John Smith: “you should kill monsters, because killing monsters is awesome.”
What did Customer Service say in response to your support ticket?
No answer so far…
What did Customer Service say in response to your support ticket?
No answer so far…
Not even the automated response? If you haven’t, make sure that they aren’t going into junk mail or other folders. See:
https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-Comcast
If you did get an automated response and haven’t gotten a specific suggestion by next Tuesday, add your ticket number to the older tickets thread
Good luck and please let us know what you find out.
John Smith: “you should kill monsters, because killing monsters is awesome.”
What did Customer Service say in response to your support ticket?
No answer so far…
Not even the automated response? If you haven’t, make sure that they aren’t going into junk mail or other folders. See:
https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-ComcastIf you did get an automated response and haven’t gotten a specific suggestion by next Tuesday, add your ticket number to the older tickets thread
Good luck and please let us know what you find out.
You do mean the ingame ticket system right?, if so, then no answer has been recieved
What did Customer Service say in response to your support ticket?
No answer so far…
Not even the automated response? If you haven’t, make sure that they aren’t going into junk mail or other folders. See:
https://forum-en.gw2archive.eu/forum/support/support/Not-Getting-Our-E-mails-Hotmail-Yahoo-Gmail-ComcastIf you did get an automated response and haven’t gotten a specific suggestion by next Tuesday, add your ticket number to the older tickets thread
Good luck and please let us know what you find out.
You do mean the ingame ticket system right?, if so, then no answer has been recieved
No, that’s bug reporting. We’re talking about Support. https://help.guildwars2.com/home
Top right of the page > Submit a request
It’s a bit confusing and sort of explained (but sort of not) by the text:
- Forums are good for discussing issues with other players; sometimes ANet chimes in (usually not though).
- In game /bug reports are ideal for notifying ANet about straightforward bugs, because they provide data to the QA team that we wouldn’t otherwise be able to report easily.
- But, for a personal response, you need to submit a ticket — that’s the only way that customer service gets involved (since they track everything via that ticket system).
Sorry I wasn’t clear about that.
John Smith: “you should kill monsters, because killing monsters is awesome.”
name of it is Zîem
One of many reasons why you should avoid using exotic special characters in names.
Even something like german Umlauts have cause problems for long years in many
programs.
EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.
name of it is Zîem
Thats not really an issue in this case. My character that can not be deleted has no such simbols in its name. And today i had Support to answer my ticket: even by login on my acount themselves they could not delete said character. They said that team is aware of the issue and are working on a fix.
name of it is Zîem
Thats not really an issue in this case. My character that can not be deleted has no such simbols in its name. And today i had Support to answer my ticket: even by login on my acount themselves they could not delete said character. They said that team is aware of the issue and are working on a fix.
The name Ziem has that symbol over the letter i. That’s a special character in English.
Though if support can’t delete it it sounds like a bug rather than that symbol over the i.
Be careful what you ask for
ANet may give it to you.
ANet may give it to you.
The name Ziem has that symbol over the letter i. That’s a special character in English.
But DarkMonk’s character name is not Zîem.
name of it is Zîem
Thats not really an issue in this case. My character that can not be deleted has no such simbols in its name. And today i had Support to answer my ticket: even by login on my acount themselves they could not delete said character. They said that team is aware of the issue and are working on a fix.
Good to hear that they are working on it, but bad that you had to go through it all. Thanks for keeping us posted.
John Smith: “you should kill monsters, because killing monsters is awesome.”
A little Update on this problem.
After Reaper Trailer I’ve decided to roll another necromancer, so i’ve bought a character slot. As soon as it was added I could finally delete my unwanted character. This is definately NOT a solution, but maybe someone on fix-team would read this and be more closely to solution. Also I would add that inability to delete my character apeared after my Beta-access slot was removed.