Cannot get PMS. Not on any guild.

Cannot get PMS. Not on any guild.

in Bugs: Game, Forum, Website

Posted by: Eniette.5926

Eniette.5926

I was hacked 2 months ago and I took security measures as support told me too and they rolled my account back.

I tried to PM my friends and they can see my PMs but cannot send me a PM back. I’m not even online for anybody.

I tried to chat in the guilds I was in but it gave me the message: “You are not in a guild” even though the guild leader told me I was in the records as joined. I can still represent but I cannot see the guild chat or talk in the chat.

Map, Say, and Party all work fine.

This is affecting my gameplay because I can’t recruit for the guilds I want to. I can’t recieve PMs except through mail. I told support about this and they made me report it on bug reports but I haven’t been able to fix this

Cannot get PMS. Not on any guild.

in Bugs: Game, Forum, Website

Posted by: Eniette.5926

Eniette.5926

Oh and in addition guilds cannot promote me because I don’t exist. But it still says I joined. Spooky.

Cannot get PMS. Not on any guild.

in Bugs: Game, Forum, Website

Posted by: nottsgman.8206

nottsgman.8206

sounds like your status might be set to invisible (grey square next to your name in the contacts panel) to me, take a look in the contacts panel and see if you are set to online (green square next to your name) or not.

if it says you’re invisible, change it to online.

if it says you are online already, try changing your status to invisible and back again, it might do nothing, but worth a try

70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |

Cannot get PMS. Not on any guild.

in Bugs: Game, Forum, Website

Posted by: RoseofGilead.8907

RoseofGilead.8907

What nottsgman said.

Cannot get PMS. Not on any guild.

in Bugs: Game, Forum, Website

Posted by: Eniette.5926

Eniette.5926

Well I feel silly.
Thank you