Beta had a bug where purchased character slots (through Gem store)were invisible after the transaction confirmed.
Is this still the case?
Purchased a character slot several months ago just before I stopped playing.
At the time, it didn’t show immediately – read somewhere on forums the system had a delay.
I did not think to check back,
What I can confirm is that I have eight hundred less gems, five character slots and the create button is grayed out.