Cannot take gold from trading post

Cannot take gold from trading post

in Bugs: Game, Forum, Website

Posted by: Nirvana.8659

Nirvana.8659

Good morning.

During the night i was able to sell some ectoplasm on the trading post that was listed one month ago.

I logged in , but i didn’t check my current balance before open the trading post.
There was 79 golds to take .
I pecked up some item i needed to craft,but i didn’t check my balance before and after i picked up the items.

Yet,my trading post tellls me i have to take 79 gold,when i press on “TAKE ALL” nothing happens,the trading post still says me that i have 79 gold to pick up.

Is it a visual bug?The gold was taken but the trading post says me i still have to take them?
Or i simply can’t pick them?
What is going on?

I apologize for my english.
Engineer : Charliengine
Engineer : Brother Thompson

Cannot take gold from trading post

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can try a -repair of the client, clearing the GW2 cache, and/or contact the CS Team for assistance.

All of these options are accessed via the ‘Support’ link above/below.

Good luck.

Cannot take gold from trading post

in Bugs: Game, Forum, Website

Posted by: Nirvana.8659

Nirvana.8659

I relogged and the gold from trading post is dissapeared.
I guess it was just a visual bug,and i got the gold somehow(i hope,cause i don’t remember my balance before interact witht he trading post when i logged in the first time ).

I apologize for my english.
Engineer : Charliengine
Engineer : Brother Thompson

Cannot take gold from trading post

in Bugs: Game, Forum, Website

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

It’s worth noting that the trading post is actually a website, displayed in game. So, it’s possible that the three (!) systems involved (GW2 client, web browser client, web server) got out of sync somewhere and showed different state.

I hope you got the gold too. I’d suggest filing a support ticket and asking them to check for you, because that’s a fair bit of gold.

…or if you can just shrug and not notice 79g vanishing, I accept donations.