Cant purchase gem because of an error

Cant purchase gem because of an error

in Bugs: Game, Forum, Website

Posted by: MidoriMarch.8067

MidoriMarch.8067

No matter how many times i try to buy gems it doesnt work because of an error

“Unfortunately an error has occured. Please try this again later!”

Even i chose Paypal or credit card method it doesnt work since yesterday. Any solution for this?

Cant purchase gem because of an error

in Bugs: Game, Forum, Website

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some players have success with choosing a different amount to purchase.

If you continue to have issue, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance.

Good luck.

Cant purchase gem because of an error

in Bugs: Game, Forum, Website

Posted by: SarahWitter.2317

SarahWitter.2317

…If you continue to have issue, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Ticket’ for assistance….

I came here to say what Inculpatus cedo stated, I’ve quoted that text. There is no known current billing platform issues and when there isn’t a known global issue that we’ve communicated, then billing questions are typically best addressed by CS.