Celebration Hat
I was apart of Guild Wars 2 pre-launch and had access to the Celebration Hat (a cap with the GW2 symbol on it)
But after the Wardrobe was introduced although I had it, it’s not unlocked on my account.
Can anet fix this please?
You’ll have to work with customer service to see if they can help. It’s not a ‘bug’, in that any skins you had in inventory or as skins (or even a recently-used skin) were added to everyone’s wardrobe — this includes the Celebratory Hat.
https://help.guildwars2.com/anonymous_requests/new
Good luck and let us know what you find out, so we can better help the next person.
That item used to be town clothing, so you have to unlock it differently. You have to take it to a Black Lion Trader (Armorsmith) to convert it into a skin/unlock it.
That item used to be town clothing, so you have to unlock it differently. You have to take it to a Black Lion Trader (Armorsmith) to convert it into a skin/unlock it.
Note that items like these won’t necessarily be visible in your inventory, so your best bet is to talk to the NPC with each character, just in case.