Guild Wars 2

I’ve run into a problem where the dye color for my chaos gloves will not display properly when I have a head item equipped. On different characters they glow very specific colors when the head item is equipped, and then either glow the correct color or just white when it is unequipped. This seems like an extremely strange problem, and my support tickets have been ignored so I’m resorting to posting here. Any idea how I can fix this?

Examples:

Daredevil (with helm) – http://prnt.sc/cma8s0
Daredevil (without helm) – http://prnt.sc/cma8id (correct color)

Berserker (with helm) – http://prnt.sc/cma73a
Berserker (without helm) – http://prnt.sc/cma6vs (still incorrect color)

Know what you got the same problem for me they glow red when i have the phantom hood on. I tried reinstalling te game …. Didnt work….. Hope somebody knows how to fix it