Character Creation Spontaneously Exits, Loses All Choices

Character Creation Spontaneously Exits, Loses All Choices

in Bugs: Game, Forum, Website

Posted by: ocelost.4321

ocelost.4321

About five or six times now, while making the last few tweaks on a new character, the game has spontaneously exited the character creation screen and dropped me back to the character selection screen. Once, it dropped me back to the login screen and began downloading updates.

This is pretty irritating, but even worse is the fact that it doesn’t save any of my choices when this happens. Without warning, it destroys all of the tweaks I spent the previous fifteen to twenty minutes deciding upon. I cannot overstate how frustrating this is, and for new players, what a bad first impression it makes. I am really quite surprised that anyone would write such user-hostile software today.

Please, developers, have some respect for your users’ time and creativity. If you really must force us out of character creation, the very least you could do is save our choices so we don’t have to waste more time figuring them out all over again.

It’s worth noting that clicking the Back button during character creation destroys user choices as well, even when changes at an earlier screen are reverted before clicking Next.

Character Creation Spontaneously Exits, Loses All Choices

in Bugs: Game, Forum, Website

Posted by: ocelost.4321

ocelost.4321

This keeps happening, and I finally figured out what causes it. I was too frustrated to return to the character creator last time it happened, so I immediately entered the game as an existing character instead. I was then able to see these messages:

Unless you resume active play you will be kicked in 20 seconds.
Unless you resume active play you will be kicked in 10 seconds.
Unless you resume active play you will be kicked in 0 seconds.

Obviously, the game’s idle timeout is too stupid to realize that character creation is active use and should not be interrupted. Would you folks please be so kind as to fix this?

Character Creation Spontaneously Exits, Loses All Choices

in Bugs: Game, Forum, Website

Posted by: I Fuzion I.2546

I Fuzion I.2546

How long are you taking making your characters? I take along time aswell making mine (i like to adjust nose etc etc) but i never get this issue.

I only bring this up, as it might be a indivdual thing to you, or a thing to the character your making, (elementlist/guardian etc). If you give some more information might help anet fix it.. Does it happen on all types of characters and how long roughly does it take for the issue to occcur?

Character Creation Spontaneously Exits, Loses All Choices

in Bugs: Game, Forum, Website

Posted by: ocelost.4321

ocelost.4321

I don’t know exactly how long it takes before the idle timeout kicks in, but I’m pretty sure ArenaNet knows. It could be 30 minutes or an hour, but it doesn’t really matter because I’m actively using the UI the whole time, so the game clearly should not consider me idle. Even if I was idle, there is never a good reason to destroy a user’s data without his permission, unless perhaps it can no longer be used.

Yes, the idle timer kicks in on all types of characters.

No, it’s not just me. A friend of mine ran into the same problem.

Character Creation Spontaneously Exits, Loses All Choices

in Bugs: Game, Forum, Website

Posted by: Egon Vidar.9125

Egon Vidar.9125

This happened to me when I was making my Sylvari Mesmer recently. Took me about six tries before I got all the tweaks memorized to be able to quickly get him made before being kicked.

Never happened when I made my other characters when the game was new.