I have experienced this bug since the first time Halloween came around, the first 2 years I thought it only affected my sylvari characters and reported it but never thought to much of it rather than a annoyance. I remember this happening 14 times in a row on a sylvari character before I came to the conclusion that certain characters were just rigged.
This bug prevents me from getting through the window at the top of the clock, a lot may blame it on lag ( and I’m assuming that would be anets excuse to ) but I’ve got the best net I can get ( not that great compared to the US/UK but pretty good for Australia ), if it was lag I’m sure a simple changing of the character wouldn’t fix the problem ether.
I decided to film a few attempts and will list what character they were on in order. This is also the order I played in and within the space of 50 mins so not to much could have changed.
1st-4th Warrior
5th-8th Elementalist ( from 6th attempt to 11th I was experiencing minor lag due to house mate downloading )
9th Warrior
10th/11th Elementalist
I’ve seen this happen a few times and to me it looks like this is caused by a desync between the graphics and the actual jumping puzzle. The graphics on your computer lag behind and you are actually jumping too late. If you happen to be waiting at the top with somebody who has synced graphics it would look like they jump way too early.
A pretty sure sign for the desync I’ve found is a “freeze” in the first platform that appears right after the first stair (see screenshot). It stops its movement midair then “warps” into place.
The only solution I’ve found so far is to hope that someone “synced” is jumping with you (so you can time your jump right) or exiting and reentering the clocktower instance until you have a synced one.
Attachments:
Still loving the smell of Napalm
Bill Kilgore – [BIER] – Seafarer’s Rest random Megaserver
I experienced this syncing issue on my sylvari, logging out to desktop did not help.
Swapped to human no problems at the jumping puzzle.
On my sylvari wen the first explosion on the tower happens, the debris freezes for a few seconds. I’m assuming this is when the content becomes out of sync.
I did not experience this problem with my sylvari for 2012 or 2013.
Yeah, I’d say it’s a lag/desync issue. As Mork says, a telltale sign is whether or not the gears exploding out of the tower at the start do so smoothly. If they jerk or stutter or seem to suddenly appear out of nowhere, you are lagging and will need to compensate for this by jumping earlier than expected.
Last night I had about a 1/2 second lag that I timed based on the gears. Accordingly, once at the top of the tower I jumped even before the lightning had struck the window and I made it in fine.
Happened to me six times in a row a few minutes ago. It’s not lag, no other jumps are affected. I also made the jump with another player, we flew the same angle, lenght and time and difference is, she disappeared inside, while I got smeared against invisible wall. Playing on my charr, she later said it happened on her Norn, too, and as soon as she switched to human, she makes the jump just fine.
I thought that I was just bugged and I was also wondering why I kept jumping through the cracked window and for some reason the jump would fail and I’d be ported back to the start. I even went on all my characters of different races to see if there was a difference.
Turns out this bug has happened before, just not as widespread. Short term fix is described in the video.
tl;dr skip to 1:20 on the video (aka, jump into the wall that comes AFTER the clock face breaks)
